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Speeds getting lower

brendajorsler
Rising Star
Posts: 53
Thanks: 3
Fixes: 2
Registered: ‎05-12-2014

Speeds getting lower

I was getting around 4mbps when I joined in January. However whenever I check now the speed is always under 3mbps.
Can I have my extra speed back please.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Speeds getting lower

Hi @mummy
Diagnostics are showing me the connection is dropping fairly frequently, that will be the reason as to why the speeds have lowered.
Please head over to http://faults.plus.net to report it.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team