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Speeds getting lower

Rising Star
Posts: 53
Thanks: 3
Fixes: 2
Registered: ‎05-12-2014

Speeds getting lower

I was getting around 4mbps when I joined in January. However whenever I check now the speed is always under 3mbps.
Can I have my extra speed back please.
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Speeds getting lower

Hi @mummy
Diagnostics are showing me the connection is dropping fairly frequently, that will be the reason as to why the speeds have lowered.
Please head over to to report it.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team