Speeds Halved!!!! Please check
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Speeds Halved!!!! Please check
16-05-2014 8:02 PM
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Been here before so know the drill with testing this that and the other before posting!!
In the last week or so i have noticed a drop off in speeds and buffering on video content! Had a check and tests show im running at 18mps but i should be nearer 40mps???
Can someone please check this out for me at the plusnet end cheers!
I did notice some Openreach guys with their heads down a hole earlier in the week!!
Many thanks in adavnce
Re: Speeds Halved!!!! Please check
16-05-2014 8:06 PM
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staff won't be back on until monday..
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Speeds Halved!!!! Please check
16-05-2014 8:13 PM
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Have done but just wanted to give double whammy to see what happens
Cheers
Re: Speeds Halved!!!! Please check
16-05-2014 8:15 PM
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If you go here https://portal.plus.net/my.html?action=data_transfer_speed what's your Current Line Speed?
Re: Speeds Halved!!!! Please check
19-05-2014 9:29 AM
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Ticket: 85774547 has been returned to you stating that this should be resolved. If the problem persists within the next couple of weeks please return this ticket to our faults team for further investigation.
Re: Speeds Halved!!!! Please check
19-05-2014 12:17 PM
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Tested at 26.2 up and 6.2 down 12.09pm
was 18 up this morning!!
Still got man with head in a hole 200yds down the road!!!
Plusnet current line speed 36mbs???
Please can you do further test your end?
Re: Speeds Halved!!!! Please check
19-05-2014 12:50 PM
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Re: Speeds Halved!!!! Please check
23-05-2014 2:15 PM
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But All devices connected but no internet, Reset router now i have it back!!
What is going on plz! There was another bloke with his head down a hole 200 yds the other end of my road yesterday!!
I have just replied to Ticket raised by customer service, will keep an eye out for a few days for any change!!
Please can you confirm for me though if there has been any works near me?? That you know of
Re: Speeds Halved!!!! Please check
23-05-2014 2:33 PM
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We're investigating a separate issue which may have been linked to you not being able to resolve some websites as shown here: http://usertools.plus.net/status/archive/1400850987.htm
Re: Speeds Halved!!!! Please check
23-05-2014 3:01 PM
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I have just had another on/off moment 10 mins ago, but even the laptop i have left connected to the router via Ethernet was showing no internet access! and the computer via wifi dropped out then back on!!
Odd!! I have no experienced any issues until the last week or so
Re: Speeds Halved!!!! Please check
23-05-2014 3:04 PM
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<img src="http://community.plus.net/visualradius/generated/image14008537416998.png"/>
It looks like it could be your Wireless dropping out as you've mentioned. Would you be able to try a different Wireless Channel at all? Perhaps 1,6 or 12?
http://www.plus.net/support/broadband/hardware/technicolor-582n-wireless.shtml
Re: Speeds Halved!!!! Please check
23-05-2014 3:09 PM
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Re: Speeds Halved!!!! Please check
23-05-2014 3:14 PM
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Re: Speeds Halved!!!! Please check
23-05-2014 5:38 PM
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