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Speed terms and conditions estimate

Rising Star
Posts: 53
Thanks: 3
Fixes: 2
Registered: ‎05-12-2014

Speed terms and conditions estimate

I need to check my terms and conditions regarding the estimated speeds that I can expect for my broadband (not fibre).  I can see the t&c for general plusnet accounts but would like to know where I can find what my estimated speed was originally estimated.  Thank you.

Plusnet Help Team
Plusnet Help Team
Posts: 9,977
Thanks: 3,167
Fixes: 504
Registered: ‎21-04-2017

Re: Speed terms and conditions estimate

Assuming your speed estimates have changed since you signed up with us, if you still have your welcome e-mail we sent you your estimates should be on there.

Alternatively, if you don’t have your welcome e-mail anymore, depending on how long ago you signed up you should be able to view the e-mail as a service notice from here:

Hope this helps.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team