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Speed slowly but surely decreasing

CJV
Dabbler
Posts: 17
Registered: 23-10-2013

Speed slowly but surely decreasing

Hi, I'm just wondering why my download speed seems to be degrading gradually over the last few days/weeks. I checked my recent speed tests and it appears that its been going down since November :\ My connection did drop 2 or 3 times in the last few weeks along with me moving stuff around which included turning the router off so I'm curious if it was that which has caused the drops. It's not a "major" drop in speed but it's still noticeable when my brother starts watching stuff online while I am.
Results from November to today

Any input to this would be nice
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Speed slowly but surely decreasing

Please provide the information requested here and we might be able to comment http://community.plus.net/forum/index.php/topic,96155.0.html
CJV
Dabbler
Posts: 17
Registered: 23-10-2013

Re: Speed slowly but surely decreasing

SNR Margin (Down): 6.9
SNR Margin (Up): 6.5
Current Rate (Down): 9568
Current Rate (Up): 1124
Max Rate (Down): 10052
Max Rate (Up): 1124
Line Attenuation (Down): 42.2
Line Attenuation (Up): 22.7
BTW Performance Test:
Download speedachieved during the test was - 7.33 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.44 Mbps
Upload speed achieved during the test was - 0.82Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Plusnet
Current line speed:
    7.8 Mb
And right after posting this it appears my profile has gone up which I noticed while copying the router stats lol
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Speed slowly but surely decreasing

and now the Plusnet profile needs to be increased to suit
I suspect that your default noise margin has increased from 3dB
How long ago was the last resync
It would be useful if the staff could provide details of the line stability as this may provide a clue as to the problem
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Speed slowly but surely decreasing

FYI I've checked and the profile has increased again as expected.
Please let me know if you have any further problems with this.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team