Speed slower
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- Re: Speed slower
Speed slower
03-06-2012 11:49 AM
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so thought id make my own thread to sort it. i dont have a test socket, and my router is plugged straight into the phone thing right next to it, no wireless.
i havent restarted my router in a while so would a simple restart fix the problem or?
Re: Speed slower
03-06-2012 12:33 PM
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Re: Speed slower
03-06-2012 2:05 PM
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I would suggesting rebooting your router and then posting up your line stats :).
Re: Speed slower
04-06-2012 9:27 AM
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router stats:
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 36543 66034 0 2245 70571 00:21:29
LAN 10M/100M 68400 39533 0 66673 3134 00:23:05
WLAN 11M/54M 823 0 0 153 0 00:22:55
ADSL Link Downstream Upstream
Connection Speed 5024 kbps 448 kbps
Line Attenuation 18 db 3.5 db
Noise Margin 14 db 22 db
Estimated line speed:
Not recorded (service activated before we introduced estimates).
Current line speed:
5 Mb
Bt speedtester test:
Download speedachieved during the test was - 3.57 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.02 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 4 Mbps
Now i live basically next door to my exchange, and like i said for the first few months of living in this house i was getting 6.5mb speed, really low pings in gaming 10-25... now i get 4mb, 40-50 ping.
Re: Speed slower
04-06-2012 9:32 AM
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for some reason your line became unstable or was seen to be unstable by the equipment in the exchange due to too many resynchs in a short time. Possibly also an extremely high error rate.
The automatic system has applied interleaving to try to solve the perceived problem and has also increased the default noise margin to 15dB from 6dB
Interleaving has increased the pings and the high default noise margin has dropped the speed.
Can you shed any light on what may have caused the problem
Re: Speed slower
04-06-2012 11:02 AM
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So unless it happened when i wasnt at home, i have no idea!
How do i go about solving these problems now? getting interleaving turned off again and my speeds back!
Re: Speed slower
04-06-2012 11:14 AM
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Check the line stability records and if there are no obvious problems do a line retrain
Re: Speed slower
04-06-2012 11:32 AM
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The line is certainly not performing as it should be. Assuming you have tried an alternate filter and are not using any extension cabling to connect up the router from your master socket, I'd suggest raising a fault to us at https://portal.plus.net/apps/kbdfaults
@Oldjim
With the line attenuation being so short and on an up to 8Mbps circuit, the SNR will be high so that's nothing to be concerned with
Re: Speed slower
04-06-2012 11:38 AM
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Quote ADSL Link Downstream Upstream
Connection Speed 5024 kbps 448 kbps
Line Attenuation 18 db 3.5 db
Noise Margin 14 db 22 db
Re: Speed slower
04-06-2012 12:11 PM
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You will find on most short lines the target SNR is set at 15dB...Well for up to 8Mbps circuits anyway. If I SNR Reset it for example, the target would stay at 15dB due to the attenuation of this circuit. Looking at the history of the line, analysis data shows there could be some interference preventing a higher access speed rate. Assuming all the internal checks have been done (as listed previously), we could look into getting an engineer out there to take a look
Re: Speed slower
12-06-2012 12:54 PM
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I tryed the test socket thing there also but no joy, still 4mb
Ok fault has been raised, hope someone can help, its frustrating knowing my line can do better.
Re: Speed slower
12-06-2012 1:12 PM
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I'll give Spencer a nudge and see if he can take a look later
Jojo
Re: Speed slower
12-06-2012 2:06 PM
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Re: Speed slower
12-06-2012 3:08 PM
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I presume you've tried all the usual checks with another modem/router, filter in the test socket? Was the downstream sync speed any better in the test socket?
Do you have any fixed extension sockets and wiring and are you using any extension leads between the socket and filter or filter to modem/router?
Re: Speed slower
12-06-2012 3:34 PM
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Don't worry, Spencer has this in hand.
Quote from: KaotiK i dont have a test socket, and my router is plugged straight into the phone thing right next to it, no wireless.
Jojo
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