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Speed slow compared to profile.

BLINDPEW
Grafter
Posts: 88
Registered: ‎04-08-2007

Speed slow compared to profile.

I have done a few speed tests at various times over the last few days using the BT tester and Plusnets tester. The result below from BT tester is about the same has all the other results, but with a throughput speed of 8000 I was expecting a bit more than this, or is this about right?. The max I have achieved is just short of 6500.                                                                       
Download speedachieved during the test was - 6280 Kbps
For your connection, the acceptable range of speedsis 2000-7150 Kbps.
IP Profile for your line is - 8000 Kbps
.
8 REPLIES
BLINDPEW
Grafter
Posts: 88
Registered: ‎04-08-2007

Re: Speed slow compared to profile.

st incase you need them heres my router stats.
Link Information
   

Uptime: 1 day, 21:36:58

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 444 / 9,568

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 13.0 / 0.0

Line Attenuation (Up/Down) [dB]: 19.5 / 42.5

SN Margin (Up/Down) [dB]: 27.5 / 4.5

Vendor ID (Local/Remote): TMMB / IFTN

Loss of Framing (Local/Remote): 56 / 0

Loss of Signal (Local/Remote): 6 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Speed slow compared to profile.

Hi BLINDPEW,
That doesn't look too bad to be honest. What do you get at mybroadbandspeed.co.uk? Also, was anything else running on the computer at the time you were doing the speed test, in particular anything downloading?
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: Speed slow compared to profile.

Are you using wired or wireless?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
BLINDPEW
Grafter
Posts: 88
Registered: ‎04-08-2007

Re: Speed slow compared to profile.

I've tried wireless and wired get same speed with both. There was nothing else downloading while I was running tests. I was getting 6000 when my profile was 6500. So you can see where I'm coming from. My profile goes up 1500 from 6500 to 8000 but my speed has only gone up by a max of 500.
Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Speed slow compared to profile.

Does 'Current line speed' in the member centre here also say 8000kbps?
David
BLINDPEW
Grafter
Posts: 88
Registered: ‎04-08-2007

Re: Speed slow compared to profile.

Yes it shows 8000 on Plusnet member site has it does when I run the BT speedtester, has above.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Speed slow compared to profile.

Hi BLINDPEW,
I'm just running a consistency check test now to see if there's some problem with profiles across the BT equipment, as that's my first thought. We'll see what happens when that comes back, I'll update shortly.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Speed slow compared to profile.

Hmmm, consistency check passes and the profile is set at 8000 everywhere I can see it - MSAN, BRAS and PN profile as well as that reported by Actuate and a BT line test. It might therefore be worth having a look at your MTU settings perhaps - there's some information on that here: http://community.plus.net/library/settings/guide-to-rwin-mtu/