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Speed results.

redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Speed results.

im getting terrible results.
Download speedachieved during the test was - 25.3 Mbps
For your connection, the acceptable range of speedsis 54.21 Mbps-67.76 Mbps .
Additional Information:
IP Profile for your line is - 67.76 Mbps
16 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Speed results.

Is that via Wireless or Ethernet?
Chris Pettitt
Cloud Environments Engineer
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

sorry forgot to mention, this is wired connection, no other devices or software running at the time of test.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Speed results.

A PPPoE connection would be handy to see if there's a difference in speed between that and the test through your router.
Chris Pettitt
Cloud Environments Engineer
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

here the PPPoE
Download speedachieved during the test was - 27.82 Mbps
For your connection, the acceptable range of speedsis 54.21 Mbps-67.76 Mbps .
Additional Information:
IP Profile for your line is - 67.76 Mbps
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

a bit better today.
Download speedachieved during the test was - 32.84 Mbps
For your connection, the acceptable range of speedsis 54.21 Mbps-67.76 Mbps .
Additional Information:
IP Profile for your line is - 67.76 Mbps
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

another poor result.
Download speedachieved during the test was - 27.04 Mbps
For your connection, the acceptable range of speedsis 54.21 Mbps-67.76 Mbps .
Additional Information:
IP Profile for your line is - 67.76 Mbps
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Speed results.

Sorry if you've supplied this elsewhere, but do you have a TBB Monitor?
Chris Pettitt
Cloud Environments Engineer
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

No, sorry.  My throughput speed is fine it falls within the range (54.21 Mbps-67.76 Mbps).  I bring up my issue because this tester (BTW) is reporting around half of my low range estimate speed. I think that because of this, DLM is going to recieve wrong data and fall in line accordingly and apply what ever it thinks best.. This is why i believe DLM has me on wrong profile or wrong something, my previous ISP was providing bang on 80/20. I have read a number of reports where people have requested  a reset at the cabinet it sure looks like this is what i need.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Speed results.

It's not possible to have a DLM Reset without an engineer make a physical change on the BT Network. Further details can be found here: http://community.plus.net/library/browsing/fttc-dlm-what-it-is-how-it-works/
I've attached your line stats which shows that you're on the correct profile.
Chris Pettitt
Cloud Environments Engineer
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

It was a good read and made a lot of sense. Can you explain why this test is not accurate on its throughput?
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Speed results.

The test can't and doesn't see throughput. The only time we can see what throughput you're getting, is when you run the 'Further Diagnostics' test at http://speedtest.btwholesale.com - it'll show us what your profile is and what speeds you achieved. The snapshot that I've shared with you is purely your sync rate.
Chris Pettitt
Cloud Environments Engineer
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

The results I have showed are from the further diagnostics.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Speed results.

Here are the results from the PTTR Test (attached).
What speeds do you get via a PPPoE connection?
http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows...
Chris Pettitt
Cloud Environments Engineer
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: Speed results.

as posted above
here are results from  PPPoE connection
Download speedachieved during the test was - 27.82 Mbps
For your connection, the acceptable range of speedsis 54.21 Mbps-67.76 Mbps .
Additional Information:
IP Profile for your line is - 67.76 Mbps
i do not see the PTTR test.