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Speed profiles on fibre
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Speed profiles on fibre
23-03-2011 4:45 PM
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Hi all,
Please be aware that once your service is active, the speed profile will be set manually after we've checked and confirmed that the order has completed.
With that in mind, please do contact us if this isn't done within 24 hours of activation.
Thanks,
Adam.
Please be aware that once your service is active, the speed profile will be set manually after we've checked and confirmed that the order has completed.
With that in mind, please do contact us if this isn't done within 24 hours of activation.
Thanks,
Adam.
Message 1 of 5
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Re: Speed profiles on fibre
05-04-2011 7:26 PM
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Thanks Adam, mine was installed this morning so I'll try really, really hard to not chase anyone until tomorrow I remember using dial-up 28.8k connections so I can live with 6674kpbs for one more day....Cheers.
Message 2 of 5
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Re: Speed profiles on fibre
13-04-2011 4:57 PM
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its been day and a half and no reply to the ticket #41120349, stuck at the pre existing speeds (5mb).
could a CS rep give this a nudge please?
ticket #41120349
ta
could a CS rep give this a nudge please?
ticket #41120349
ta
Message 3 of 5
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Re: Speed profiles on fibre
28-04-2011 3:50 PM
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FYI all, As the trial is over I'm asking for this thread to be moved to broadband and routers. Please raise a new post rather than reply to this one if you need to ask for a profile update.
Message 4 of 5
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Re: Speed profiles on fibre
29-04-2011 8:36 AM
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mod:note
locked so you have to post a new thread
locked so you have to post a new thread
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 5 of 5
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