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Speed problems - upload higher than download

readjono
Dabbler
Posts: 17
Registered: 18-05-2013

Speed problems - upload higher than download

So I'm not the most technical person on here but I'm concerned about the speeds of my wifi.
Plusnet says I should be getting a 76Mbps speed on my line but in terms of my wifi I'm not getting anywhere near it.
My phone is capable of getting 10Mbps download speeds on my mobile network - when I put wifi on it's suggesting I get 14.65Mbps and 17.77Mbps upload speeds. Surely download should smaller than the upload? Shouldn't they both be faster? My phone and laptop are the only two devices using wifi.
6 REPLIES
Community Veteran
Posts: 26,535
Thanks: 776
Fixes: 9
Registered: 10-04-2007

Re: Speed problems - upload higher than download

Are the phone and laptop both 802.11n capable? If either is not the router will revert to 802.11g which is obviously much slower.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
readjono
Dabbler
Posts: 17
Registered: 18-05-2013

Re: Speed problems - upload higher than download

Both the laptop and my Samsung S4 are wireless 'N'. The speed on my phone increased slightly when my laptop went offline, but it's still not reeping the benefits of 70Mbps+ speeds.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Speed problems - upload higher than download

Is the router set to use those speeds? I believe it's set to use both G and N by default, perhaps if you log in to the router and change it to just use N (assuming all devices that connect are capable - if you change it and get something that doesn't that'll be why) that might well help?
readjono
Dabbler
Posts: 17
Registered: 18-05-2013

Re: Speed problems - upload higher than download

I'm guessing so, this is what Plusnet provided me with late last year for fibre optic broadband Smiley
I will give that a try!
jim:quote
Community Veteran
Posts: 26,535
Thanks: 776
Fixes: 9
Registered: 10-04-2007

Re: Speed problems - upload higher than download

Quote from: Matt
Is the router set to use those speeds? I believe it's set to use both G and N by default, perhaps if you log in to the router and change it to just use N (assuming all devices that connect are capable - if you change it and get something that doesn't that'll be why) that might well help?

This can't be done on the TG582!
@readjono Have you tried setting different channel numbers for the wireless? (Channel selection is auto by default)
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Speed problems - upload higher than download

There's some info on telnetting in here:
http://npr.me.uk/telnet.html#wirelessn
http://npr.me.uk/telnet.html#w300
Hope that helps, sorry about the misinformation!