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Speed of connection good - webpage loading very slow

Smilinghamster
Newbie
Posts: 2
Registered: ‎09-01-2016

Speed of connection good - webpage loading very slow

Webpages are taking 10-15 seconds to load.
Tracert suggests (below) slow resolution by plusnet? IP addresses no quicker. Any suggestions?
Tracing route to www.bbc.net.uk [212.58.246.55]
over a maximum of 30 hops:
  1    <1 ms    1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2  358 ms    *      360 ms  lo0-central10.pcl-ag08.plus.net [195.166.128.189]
  3  405 ms  352 ms  345 ms  link-b-central10.pcl-gw02.plus.net [212.159.2.190]
  4  427 ms  327 ms  407 ms  xe-9-1-0.pcl-cr02.plus.net [212.159.0.222]
  5  387 ms  469 ms  428 ms  ae1.ptw-cr02.plus.net [195.166.129.2]
  6  464 ms  476 ms  378 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
  7  590 ms  609 ms  618 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  8    *        *        *    Request timed out.
  9  567 ms  509 ms  493 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
10    *      581 ms  488 ms  132.185.255.165
11  514 ms  613 ms    *    bbc-vip046.cwwtf.bbc.co.uk [212.58.246.55]
12  535 ms  509 ms  557 ms  bbc-vip046.cwwtf.bbc.co.uk [212.58.246.55]
Trace complete.
5 REPLIES
Smilinghamster
Newbie
Posts: 2
Registered: ‎09-01-2016

Re: Speed of connection good - webpage loading very slow

Issue solved, one-drive was causing second hop to be missed.
D
Superuser
Superuser
Posts: 12,724
Thanks: 3,982
Fixes: 26
Registered: ‎22-08-2007

Re: Speed of connection good - webpage loading very slow

Hi,
A warm welcome to the forums.
...more to the point, One Drive must have been hammering the link, thereby causing the much lower priority ping traffic to be dropped.  It would be worthwhile looking at your one drive settings and adjusting them so as to not utilise all of the available bandwidth.
coatseh
Grafter
Posts: 83
Registered: ‎08-11-2009

Re: Speed of connection good - webpage loading very slow

Can I ask how you did this? I think I may be having the same problem.

Thank you.
Superuser
Superuser
Posts: 12,724
Thanks: 3,982
Fixes: 26
Registered: ‎22-08-2007

Re: Speed of connection good - webpage loading very slow

You know, when I posted that suggestion, I thought I do hope someone does not ask me how to do that!  I don't know the ins and outs of everything, but I have a good understanding of principles ... and expectations!  However such has landed me in it before ... I reasonably expected drop-box to have file access permission control - the basic product does not!
Drop-box does have the ability to limit the bandwidth it consumes - I rather expected one-drive to do the same.  I do not use one-drive, but having just taken a peek at it, I cannot readily discern any similar controls  Embarrassed  May be someone with a better working knowledge of one-drive can advise if there is something hidden some where.  MS products usually do have controls, but not in the place you'd expect to find them!
coatseh
Grafter
Posts: 83
Registered: ‎08-11-2009

Re: Speed of connection good - webpage loading very slow

Haha, I just seem to be having a very similar issue to OP that's all. Speed tests are fantastic, but the speed of the internet on a number of my devices is really slow at the moment. Wanted to try whatever had helped here.