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Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

classix1
Newbie
Posts: 1
Registered: 16-12-2013

Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

Hi i am new to plus net and my speed on the plus net check shows about 10 mb but on BT wholesale it shows about 70 mb. 
2 REPLIES
Moderator
Moderator
Posts: 18,328
Thanks: 1,666
Fixes: 184
Registered: 11-01-2008

Re: Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

mod:note
split into its own topic for better visibility

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 13,256
Thanks: 197
Fixes: 62
Registered: 27-04-2007

Re: Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

Hi classix1,
Welcome to the community forum. I've just checked and the speed profile on your account looks correct (77400kbps)
What does the results of a speed test here show? http://speedtest.btwholesale.com/
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team