Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Speed keeps dropping very low
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Speed keeps dropping very low
Speed keeps dropping very low
11-04-2012 3:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Normally speed is around 1.5Mbps but keeps dropping out to around 0.5Mbps which is very very slow and annoying.
I have attached screen shot of BT speed test done through my laptop.
Also attached is history of speed tests done with my iphone through the wifi, which is pretty much the same as what I've been getting with laptop plugged in to router. The bottom fast one is what I get on Orange's 3G mobile network. Rest are through wifi sitting in same room as router.
I have attached screen shot of BT speed test done through my laptop.
Also attached is history of speed tests done with my iphone through the wifi, which is pretty much the same as what I've been getting with laptop plugged in to router. The bottom fast one is what I get on Orange's 3G mobile network. Rest are through wifi sitting in same room as router.
Message 1 of 4
(995 Views)
3 REPLIES 3
Re: Speed keeps dropping very low
11-04-2012 4:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
I've just been running a few checks for you, it looks like a previous bout of disconnections has caused the IP profile to lower. I've submitted an SNR reset for you which means that the connection will be banded between 2 and 3mb which is actually appropriate to the sync speed of your line.
Please give it 24 hours and see how things go, give me a shout if things are no better after that.
I've just been running a few checks for you, it looks like a previous bout of disconnections has caused the IP profile to lower. I've submitted an SNR reset for you which means that the connection will be banded between 2 and 3mb which is actually appropriate to the sync speed of your line.
Please give it 24 hours and see how things go, give me a shout if things are no better after that.
Message 2 of 4
(475 Views)
Re: Speed keeps dropping very low
11-04-2012 4:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks, I just run another speed test and its now going at 2.82Mbps which is great
Message 3 of 4
(475 Views)
Re: Speed keeps dropping very low
11-04-2012 4:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote its now going at 2.82Mbps which is great
really glad to see that so soon, do keep an eye on things as the line will settle down over the next 24 hours and you might notice a slight change in speeds from there but it's looking good so far.
Message 4 of 4
(475 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Speed keeps dropping very low