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Speed issues

PeteW1959
Grafter
Posts: 43
Thanks: 5
Registered: 26-08-2008

Speed issues

A bit late to the party, but I think I am being affected by the peak time download speed issue. I have copied the format for posts from a previous thread:
Problem: Download speed has dropped from a consistent 17-18 for the past few months to 10 or less from mid-afternoon until around 2:00 am. Last night it is was so slow I couldn't load the speed test; it kept timing out before I even got to the test button.
First night of problems? Not sure, may be a couple of weeks on and off
Connection type: Wired
Gateway: pptn-ag04



3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Speed issues

Hi there,
Thanks for the information, would it be possible for you to run through our faults wizard at http://faults.plus.net so we can look further into your line with our suppliers?
PeteW1959
Grafter
Posts: 43
Thanks: 5
Registered: 26-08-2008

Re: Speed issues

Hi Chris,
Done the fault checker; tbh most of that seemed irrelevant, more connected with constant issues rather than intermittant slow downs.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Speed issues

Appreciate that we just need to dig deeper to see is anything is amiss. I'll get this picked up.