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Speed issues
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- Re: Speed issues
Speed issues
06-03-2013 4:27 PM
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A bit late to the party, but I think I am being affected by the peak time download speed issue. I have copied the format for posts from a previous thread:
Problem: Download speed has dropped from a consistent 17-18 for the past few months to 10 or less from mid-afternoon until around 2:00 am. Last night it is was so slow I couldn't load the speed test; it kept timing out before I even got to the test button.
First night of problems? Not sure, may be a couple of weeks on and off
Connection type: Wired
Gateway: pptn-ag04
Problem: Download speed has dropped from a consistent 17-18 for the past few months to 10 or less from mid-afternoon until around 2:00 am. Last night it is was so slow I couldn't load the speed test; it kept timing out before I even got to the test button.
First night of problems? Not sure, may be a couple of weeks on and off
Connection type: Wired
Gateway: pptn-ag04
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Re: Speed issues
06-03-2013 5:07 PM
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Hi there,
Thanks for the information, would it be possible for you to run through our faults wizard at http://faults.plus.net so we can look further into your line with our suppliers?
Thanks for the information, would it be possible for you to run through our faults wizard at http://faults.plus.net so we can look further into your line with our suppliers?
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Re: Speed issues
06-03-2013 5:50 PM
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Hi Chris,
Done the fault checker; tbh most of that seemed irrelevant, more connected with constant issues rather than intermittant slow downs.
Done the fault checker; tbh most of that seemed irrelevant, more connected with constant issues rather than intermittant slow downs.
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Re: Speed issues
06-03-2013 6:56 PM
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Appreciate that we just need to dig deeper to see is anything is amiss. I'll get this picked up.
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