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Speed issues since yesterday
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Speed issues since yesterday
08-02-2014 9:29 AM
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Noticed that everything was running slow last night - synching at 19001 down,BT profile 16.7,PN profile 16.7 ...................but speed according to BT Speedtester (and others) between 3.5 and 4.5 Mbps.
A bit better this morning ,back up to ~ 11 Mbps ...but well below what I was getting of 15.5-16.5 Mbps.
Only thing I can think of, is congestion on local exchange; Is there a tool which shows ADSL2+ congestion ? My exchange (SWXUU) is showing AMBER for 20CN
A bit better this morning ,back up to ~ 11 Mbps ...but well below what I was getting of 15.5-16.5 Mbps.
Only thing I can think of, is congestion on local exchange; Is there a tool which shows ADSL2+ congestion ? My exchange (SWXUU) is showing AMBER for 20CN
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Re: Speed issues since yesterday
09-02-2014 5:36 AM
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Slowed down to 4.5Mbps last night again -but now I'm getting 15.8Mbps!!!! Has to be congestion somewhere -my 21CN exchange -PN network - just hope it settles down - it even caused buffering on SkyGo which rarely happens
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Re: Speed issues since yesterday
09-02-2014 2:05 PM
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15.8Mbps @ 05:30
11.2Mbps @ 09:30
8.8Mbps @ 14:00.............Is there any point in raising this with PNet as it appears to be congestion somewhere???
11.2Mbps @ 09:30
8.8Mbps @ 14:00.............Is there any point in raising this with PNet as it appears to be congestion somewhere???
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Re: Speed issues since yesterday
09-02-2014 3:39 PM
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If nothing else, PN could then confirm your conclusions.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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