Speed issues...again
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- Speed issues...again
Speed issues...again
28-02-2012 11:38 AM
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Before we go through any setup questions I would like to state that nothing has changed since ive last had to notify you, im still plugged into the test socket as was never told to remove it again put and put the plate back on. I have also done all required checks that I need to do e.g. Check filters, use ethernet etc etc.
*edit have done full resets of everything, stats went back up to 8.9 maximum download and 1.1 upload. I give it another 24hours and that'll change again back down to 7 once it settles (never used to be like that), I also noticed a lot of FEC errors and others on my router stats ill post them again in a few hours due to reset, something is not right if I keep having to mention and reset. Its like my line deteriorates or my exchange is bumping me down the list and other ISP's hogging all bandwidth not fair n n dont see why I should be paying double of what Tiscali sell for half the speed.
Re: Speed issues...again
28-02-2012 12:03 PM
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1. Best Effort Test: -provides background information.
Download Speed
1.47 Mbps
0 Kbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.47 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps
Re: Speed issues...again
28-02-2012 2:21 PM
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Uptime: 0 days, 2:33:55
DSL Type: G.992.1 annex A
Channel mode: Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,180 / 8,928
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 204.55
Output Power (Up/Down) [dBm]: 12.5 / 19.5
Line Attenuation (Up/Down) [dB]: 5.5 / 14.5
SN Margin (Up/Down) [dB]: 28.0 / 10.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 8,568
CRC Errors (Up/Down): 0 / 398
HEC Errors (Up/Down): 0 / 607
and done another test using the BT speedtester:
. Best Effort Test: -provides background information.
Download Speed
1.62 Mbps
0 Kbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.62 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps
Re: Speed issues...again
28-02-2012 8:10 PM
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Really sorry you're having trouble again. As you'r still in the test socket I would suggest raising a fault so we can get this sorted once and for all.
Jojo
Re: Speed issues...again
29-02-2012 11:05 AM
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* having just ran a few tests on a few sites the results vary, BT speedtester always showing the lowest with speedtest.net showing almost 6mb, thinkbroadband came in at 5.7mb but took 2 tests. Which is the correct speed?
* just checked my exchange (Lhanbryde exchange) and noticed any details of upgrading to fibre have been removed, was supposed to be 2015 when it got introduced. With my friend 2miles down the road (Fochabers exchange) on Tiscali he is receiving 20mb but is on a trial with them and its free. Also noticed his got upgraded on 28/09/2011 for LLU for TalkTalk. Now if they are testing new lines and speeds on the next exchange would that mean that with there increased speed the rest of us around would lose out? I had similar with SKY when more customers got put on my exchange I used to see drops of 0.5mb with every new router that appeared near me then continuous disconnects as the traffic management system changed order of priority. Starting to think my exchange cannot cope with more connections but its showing green and not at full cap.
Re: Speed issues...again
29-02-2012 2:39 PM
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Your profile was set to 6500, I've now upped this to 7150 to match that on the BTs side (as fast as is possible on 20CN ) so hopefully that'll improve things a bit. Your throughput should therefore be showing similar values, though please let us know if that's not the case.
Re: Speed issues...again
29-02-2012 3:38 PM
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Re: Speed issues...again
29-02-2012 3:44 PM
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Unfortunately there's a known issue with the tester on mybroadbandspeed at the moment and it's delivering erratic results I'm afraid. Do you see similar results on a BT speed test (http://www.speedtester.bt.com)?
Re: Speed issues...again
29-02-2012 3:54 PM
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Ive just done a test on thinkbroadband site it shows:
I think you may be right about a couple of the testers not working as they should, seems to be outside sources (not isp) that are giving the 6mb avg. Starting to think I should just believe them instead, just odd the my profile keeps dropping down to the 6mb profile
Re: Speed issues...again
29-02-2012 4:05 PM
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Re: Speed issues...again
29-02-2012 4:12 PM
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Re: Speed issues...again
01-03-2012 9:59 AM
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Adam.
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