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Speed issues AGAIN

kirsty85
Newbie
Posts: 1
Registered: 31-07-2016

Speed issues AGAIN

Hi plusnet, i had speed issues with you in the past and this has been sorted since i upgraded with you. now as you can see there back. My speed has HALVED in a month. Why is this please

 

<a href="http://s145.photobucket.com/user/85jamesjones/media/Mobile%20Uploads/2016-07/Screenshot_2016-07-31-1..." target="_blank"><img src="http://i145.photobucket.com/albums/r232/85jamesjones/Mobile%20Uploads/2016-07/Screenshot_2016-07-31-..." border="0" alt=" photo Screenshot_2016-07-31-16-02-31_zpsun7rroct.png"/></a>

2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Speed issues AGAIN

Unfortunately I can't access those images to see what speeds they show. However testing your line isn't showing any problems at all. Are you testing over a wired or wireless connection? Can you try a single disconnect/reconnect and see what speeds you're seeing then.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 470
Thanks: 34
Fixes: 2
Registered: 26-09-2015

Re: Speed issues AGAIN

Here you go Chris ..

Screenshot_2016-07-31-16-02-31_zpsun7rroct.png