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Speed increase?

bradw
Grafter
Posts: 105
Registered: ‎21-05-2013

Speed increase?

Some time in the last week or so, my estimated upload speed has increased from 6 to 15.3mb. How would I go about seeing these speed increases?
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Speed increase?

Hi there,
We've provided you on the 40/10 service as your speed estimate at the time wasn't over 40Mb on the downstream. We could move you to 80/20 which should improve the upload as far as the estimate goes, though the downstream wouldn't increase - if you're happy with that please let us know and we'll place the order for you.
bradw
Grafter
Posts: 105
Registered: ‎21-05-2013

Re: Speed increase?

Would like an upload increase, so please go ahead with that. Thanks.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Speed increase?

No worries, the order's placed and will complete tomorrow for you.