Speed has dropped over the last three month or so... reset possible?

[#1]

Hi,

NOTE: I'm scheduled for switch to FTTP in a few weeks, so this may be somewhat redundant, but am curious as to what is happening...

I was regularly getting 59 Mbps 3 months ago.  This then dropped to 50 Mbps, and then to 46 Mbps which is where it has been sitting for the last two months. 

I did suffer some line drops due to RF interference (This is due to non-broadband related equipment which has now been rectified).

Is there a way of forcing the line to attempt to scale up again?  As this doesn't seem to be happening automatically...

Thanks in advance,

Tristan.

[#2]

Download Test

Download speed achieved during the test was 41.22 Mbps

For your connection, the acceptable range of speeds is 40 - 47.38 Mbps

IP Profile for your line is 47.38 Mbps

Can I get the IP Profile increased again?

[#3]

Hiya @Mewcenary, thanks for getting in touch. I'm sorry to hear you've experienced a decrease in your speed! 

I've just reset your line for you and hopefully this will remove the banding, can you retest and let me know how things are?

[#4]

Hi Lauren!

Thanks for this.  Here's the latest:

Download speed achieved during the test was 47.92 Mbps

For your connection, the acceptable range of speeds is 40 - 50.89 Mbps

IP Profile for your line is 50.89 Mbps

So, a small increase, but the IP profile about 10 Mbps shy of where it used to be...

[#5]

Hi there, sorry it's taken us so long to check back in with you and it's good to see that there's been some improvement. 

How are things looking at the moment?