Speed halved tonight
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- Re: Speed halved tonight
Speed halved tonight
19-03-2014 9:55 PM
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I normally get around 76mbps / 16mbps solidly, but right now I am getting 35mbps / 18mbps. I have been using the net all day and not noticed any issues. I went out at 6pm, now having got back I noticed I am having great difficulty streaming on iplayer. So I performed a speed test & got the above result.
I would still expect iplayer to stream ok @ 35mbps down, so I guess there is more going on than just a speed issue? The service status page doesn't seem to suggest any current problems apart from scheduled maintenance in the early hours for some areas. (I am in Brighton BTW)
If there are issues across the network, how long does it take for the service status page to be updated to inform people of these issues?
Re: Speed halved tonight
19-03-2014 10:00 PM
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http://community.plus.net/forum/index.php/topic,124744.0/topicseen.html
http://community.plus.net/forum/index.php/topic,124377.0.html
http://community.plus.net/forum/index.php/topic,125079.0.html
Regarding iPlayer it seems to be down
http://community.plus.net/forum/index.php/topic,125080.0.html
Re: Speed halved tonight
19-03-2014 10:06 PM
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Re: Speed halved tonight
19-03-2014 10:11 PM
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Re: Speed halved tonight
19-03-2014 10:13 PM
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Re: Speed halved tonight
19-03-2014 10:16 PM
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Re: Speed halved tonight
19-03-2014 10:23 PM
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I work from home & use the connection constantly so I am very sensitive to changes in bandwidth. My download speed has never varied by more than 2-3mbps since I had the connection no matter what time of day or evening. Which is why I don't believe exchange congestion can be the issue (I was getting 76mbps last night for example)
edit..
I checked and have had this conneciton for 15 months not 8 as I guestimated above.
tried the TBB test too
Re: Speed halved tonight
19-03-2014 10:57 PM
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Re: Speed halved tonight
19-03-2014 11:16 PM
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Quote 37.62
15.10
ping 22.5
Further Diagnostics:
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
I got the same results twice.
plusnet linespeed -
Quote Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
38.6 Mb
Re: Speed halved tonight
19-03-2014 11:34 PM
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Re: Speed halved tonight
19-03-2014 11:34 PM
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Re: Speed halved tonight
19-03-2014 11:39 PM
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thanks & sleep well.
Re: Speed halved tonight
20-03-2014 6:51 AM
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Re: Speed halved tonight
20-03-2014 9:29 AM
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I can see that Dan has picked up Ticket: 83068654 already and we've identified a slight drop in speed last night, more of a temporary blip in the area which has forced your speed profile down.
We've made changes to that profile which should start to see your speeds pick back up over the next few hours. Really sorry for the inconvenience caused.
Re: Speed halved tonight
20-03-2014 10:07 AM
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