Speed going further and further down. Is anyone going to help and do something

[#1]

Hi darcy,
To be honest I can't see your sync rate increasing on such a long line. As for the phones, as we discussed, in order to do this you would have to get your wiring checked out as I strongly suspect re-attaching your faceplate would only bring your sync rate crashing down again.
Jojo

[#2]

Joanne, my speed has dropped right back again so that boost today after plugging into the test socket was only temporary by the looks of it .I have had no word of when the BT engineer will be making an appointment yet. Any chance you can find out what is happening about this?
here is a speed check i did not long ago.
Speed is useless again.
Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
113 Kbps
 
0 Kbps 500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 113 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :256 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps

[#3]

BT engineer is arranged for this morning, but wondering if he will come do to the bad weather and snow on the roads.