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Speed going down

robalb
Grafter
Posts: 29
Registered: ‎17-08-2007

Speed going down

I was put on maxasdsl sometime back in 2007. Ever since then my speed has been consistently around 6246 kbps (781kB/s), 374 kbps (46.8kB/s), that is until this year when it initially dropped to 5613 kbps (702kB/s), 372 kbps (46.5kB/s) and is now down to 4291 kbps (536kB/s) 374 kbps (46.8kB/s). The upload speed has been consistent but the down load speed is ever decreasing.
The modem, filters and sockets all remain unchanged.
I believe that my exchange was upgraded this New Year to ADSL2+.
What is going on? has my speed decreased because of ADSL2+?
2 REPLIES 2
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Speed going down

Hi robalb,
I've just been checking and your profile is 7150. It was 6500 on our system, so I've matched that now. If you're still getting slower speeds then have a look here for some troubleshooting tips.
Jojo Smiley
robalb
Grafter
Posts: 29
Registered: ‎17-08-2007

Re: Speed going down

OK the only thing which has changed since my post was your reply Jojo.
Now the speed is today 6278 kbps (785kB/s)  379 kbps (47.4kB/s) - just as it should be.
You have worked magic already so soon.  Smiley
Download speed (kbps) Upload Speed (kbps) Date (YYYY-MM-DD) Time (hh:mm)
6246 374 20/11/2010 09:32
5890 372 14/02/2011 15:00
5613 372 03/03/2011 13:19
4064 374 19/04/2011 17:22
4505 380 20/04/2011 16:40
4311 380 20/04/2011 17:25
4291 374 20/04/2011 18:05
3063 371 21/04/2011 17:31
3090 370 21/04/2011 17:32
6278 379 22/04/2011 15:57