Speed goes from 6.5Mbps to 2.5Mbps - Help
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- Speed goes from 6.5Mbps to 2.5Mbps - Help
Speed goes from 6.5Mbps to 2.5Mbps - Help
11-03-2010 12:57 PM
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I eliminated a problem router, but now it's following predicatablle pattern as detailed in one of my an answers to the ticket below....(slightly altered as speeds are now leven lower )
My speed issues seem to be following a pattern. Initially when things are reset at your end or by BT (not quite sure who does what) I can achieve download speeds at 5.0 - 6.5 Mbps with no drop outs and my IP profile is 7150.
Then after a few days my speed drops to approx 3 to 4 Mbps and my IP profile drops to 4000
This has happened last week, when the line was downloading at around 6Mbps all week until yesterday, Sunday afternoon, when it took a step change down.
I ran a BT test again this morning, Monday 1st March and it is still showing 3.6Mbps
The router had been turned off a couple of times, albeit only briefly, during the last week as I had to turn the mains off completely whilst doing DIY work.
The line “appears” to be more than capable of downloading at over 6Mbps when the IP profile is 7150 yet it appears that it drops to 4000 or 3000 after what I believe is the “testing period”
My questions are:
Am I therefore stuck with having to live with the speed that maxes out at less than 3Mbps after a period of time?
Is there a way to stop the profile making a step change downwards when speeds of 6 are regularly achievable?
Is this a Plusnet or BT issue?
What is my next course of action?
i.e. Can I achieve a step change back up by resetting the learning period?
Best regards,.....
It's in the master socket and I've got a Bt i-plate fitted and unplugged other phones not in use in the house etc.
SNR can range from 6 to 14.
I've now taken to reseting the router as a last resort to try to kick it back into a higher sync for a few days. This is probably not the adviced route to take but I'm fed up living with speeds of less than 3Mbps when I know I can get between 5 and 6Mbps.
Here's a speed graph....
Any advice gratefully received. Thnaks
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 1:06 AM
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For starters could you post your router stats (sync speeds, attenuations and noise margins) - see Kitz's frogstats page if you need help to get those. Does your router support Routerstats (a connection monitoring tool)?
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 10:50 AM
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2000 Kbps Max Achievable Speed
Download speed achieved during the test was - 1142 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :4864 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps
My downstream router stats are
SNR 14
Line Attenuation 22
Data Rate 4864
My router is a Buffalo WMBR-G54 so I dont think that software or DMT tools support it.
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 12:21 PM
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Since your IP Profile is 1250kbps you must have had a sync speed between 1440 and 1696kbps in the last couple of days. Have you noticed any noise on phone calls?
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 12:42 PM
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Since raising the ticket I've moved the router to the master socket, Fitted an i-plate, changed filters etc etc, but keep getting told to leave it for 10 days to settle down then try something else. The end result is we start off at just over 6mbps and then end up back down at 3Mbps!!
The deterioration and recent fall in the last couple of days was probably down to me checking extensions and swapping filters etc. so the router did get reset. Either way, the lexperiences of the last few months tell me I can't see it getting much over 3Mbps when it does finally settle down again. Frustrating when it has proved it can sent over 6Mbps down the line.
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 1:34 PM
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Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 1:55 PM
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I think I have seen the SNR level down at 6 or 8 when reset but I'ts not like that for long.
I did pick up a new Belkin f5d7632 4a from Currys on clearance last week for £1.47 that was destined for E-bay.
I might try that. Would that sorfware work on that router?
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 2:21 PM
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My suggestion is to turn off your connection, wait 30 minutes to give the DSLAM at the exchange chance to do a reset, then try your 'new' Belkin. That might sync at 3000-4000kbps but don't worry about that for now. Get the router stats soon after connecting. I think Routerstats does work with that router. Setting it up to monitor sync speeds and noise margins would be helpful.
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 2:30 PM
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Many thanks for your help so far.
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 9:18 PM
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Has to access hidden menu to set SNR stats. Here they are.
Up Stream
448 (Kbps.)
Down Stream
6752 (Kbps.)
Operation Data
Upstream
Downstream
Noise Margin
28 dB
13 dB
Attenuation
23 dB
24 dB
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 11:39 PM
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Are you able to get Routerstats working with that router, useful to see how noise margin varies with time?
Your IP Profile is likely to be still 1250kbps but should rise to 5500kbps if that sync speed is maintained for 24 hours. If stability can be demonstrated (no disconnections for several days) it might be possible to get your 10-day training period restarted to get the noise margin down to 6dB which should give you a maximum speed sync.
Does the router have a button to disconnect from Plusnet without re-syncing, then reconnect? That can be useful to pick up the new service profile when the Member Centre Current line speed increases.
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
12-03-2010 11:56 PM
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I did a speedtest an hour or so later and the IP prolife is 2000
I'm still trying to configure router stats.... never used it before, I'm configuring it manually to pick up the router stats for the graphs but the SNR is varying between 13 and 15 at the moment.
I dont think there is a button to disconnect from plusnet without resyncing.
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
13-03-2010 12:07 AM
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The Belkins have some hidden pages apparently which might open up some more options... ?
http://www.kitz.co.uk/routers/belkin_commands.htm
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
13-03-2010 11:52 AM
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I have "fooled" the old router in the past by logging onto BT wholesale site which had, on a couple of occassions (but not always), kicked it back up to an IP profile of 7150 for some strange reason... then it's down hill all the way to 3000 or less..
http://www.kitz.co.uk/adsl/btwspeedtest.htm
Gonna do a speedtest and get stats in a minute.
Re: Speed goes from 6.5Mbps to 2.5Mbps - Help
13-03-2010 12:06 PM
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DSL rate 4864
IProfile 4000
Up Stream
448 (Kbps.)
Down Stream
4864............................was 6752 (Kbps.) last night
Operation Data
Upstream
Downstream
Noise Margin
28 dB
15 dB............. was 13 last night
Attenuation
23 dB
23dB ........... was 24 last night
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- Speed goes from 6.5Mbps to 2.5Mbps - Help