Speed fault
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Speed fault
23-06-2013 5:07 PM
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test results
Best Effort Test: -provides background information.
Download Speed
59.88 Mbps
0 Mbps 67.52 Mbps
Max Achievable Speed
Download speedachieved during the test was - 59.88 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-67.52 Mbps .
Additional Information:
IP Profile for your line is - 67.52 Mbps
2. Upstream Test: -provides background information.
Upload Speed
11.48 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 11.48Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
This was carried out through a lan connection however powerline adapters and wireless provide similar results.
It also very strange that the max speed i get on usernet is 57Mbps and i have a unlimited speed accounts and have tried different servers.
I also use my own router asus rt -n66u.
my connection i rock solid and has never dropped. i have powered on/off the modem and router to try and achieve higher speeds but with no success.
Would it be possible for someone to check my line?
Re: Speed fault
23-06-2013 5:11 PM
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Re: Speed fault
23-06-2013 5:48 PM
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67Mb (Accurate to within +/- 1Mbit) - Checked on 2013-04-03 22:21:42
Current line speed:
63.4 Mb
dick:quote
Re: Speed fault
23-06-2013 5:54 PM
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Either raise a ticket asking for it to be increased to match the BT IP profile or post here http://community.plus.net/forum/index.php/topic,101517.0.html where it should be picked up tomorrow
Re: Speed fault
23-06-2013 7:19 PM
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Quote from: Oldjim That is the problem.
Either raise a ticket asking for it to be increased to match the BT IP profile or post here http://community.plus.net/forum/index.php/topic,101517.0.html where it should be picked up tomorrow
ticket submited
cheers
Re: Speed fault
24-06-2013 10:59 AM
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Re: Speed fault
01-07-2013 6:48 PM
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Is it possible to set my profile higher say to 72Mbps? then i think my speed would match bt profile.
Also is usenet throttled through QOS by plusnet as it is always 3.5Mbps approx slower than than the bt best effort test? If so is it possible to turn off plusnet QOS as i can configure my asus rt-n66 to perform QOS.
Download Speed 64.2 Mbps
67.52 Mbps Max Achievable Speed
Re: Speed fault
02-07-2013 10:19 AM
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Your profile is actually correct on both sides, we need our profile set slightly below the BT one (not sync speed, the actual BT profile - 67.52Mbps as per your above results) or our traffic management doesn't work. You should find the speeds are better when they match rather than when our profile is set above the BT one.
Re: Speed fault
02-07-2013 12:29 PM
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could you explainwhat you mean by your traffic management doesn't work.
Also you havent explained why my usenet speed is only max 60.8Mbps. As I would expect it to max out my connection. This is the reason why I ask is it to do with plusnet traffic management. If so is it possible to turn off as I can configure my router to carry out QOS.
I know they are only minor issues but if you could sort it out it would be a big help.
Cheers
jim:quote
Re: Speed fault
02-07-2013 1:48 PM
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Basically the bottleneck for any broadband connection is at the exchange - up to that point, traffic can flow much more quickly. Therefore when it gets to the exchange, there's too much traffic to all go down the line at once, so some of it has to be dropped. The exchange doesn't care what's dropped, so it could be any traffic - streaming, web, downloads, whatever.
However, your traffic passes through our network before it gets to the exchange. If your profile is correctly set on our side, we can make sure that just enough traffic is sent to you that will fit down the line. That way, we can control what traffic is dropped - and make sure that it's the lower priority stuff that doesn't get sent.
Regarding the usenet speed, not sure why - how many threads do you have open, and does adding more help? Were you using the connection for anything else at the time?
With regard to QOS on your router, that only works on your upload - by the time download traffic gets to you there's no point in the router making any changes.
Re: Speed fault
02-07-2013 8:09 PM
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Ive checked my i5 3300 processor for a possible bottleneck however max cpu usage 15%.
Is it possible to turn off plusnet traffic management so i can manage my own traffic through router as it looks like approx 3.5Mbps is being assigned for other uses by traffic management?
dick:quote
Re: Speed fault
03-07-2013 10:56 AM
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You can get the pro add-on from the add ons section of your members centre on our website, that puts everything to high priority if you wish? I believe it's £5 a month.
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