Speed fault and phone fault
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Speed fault and phone fault
26-04-2015 1:35 PM
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Last person I spoke to at Plusnet said I would have to wait after the visit until Plusnet can give me a line reset ! Really fed up of this now.
Re: Speed fault and phone fault
27-04-2015 1:16 PM
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Re: Speed fault and phone fault
27-04-2015 3:10 PM
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Re: Speed fault and phone fault
28-04-2015 9:41 AM
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Re: Speed fault and phone fault
28-04-2015 10:46 AM
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It was a line engineer who came today and he thinks it is a broadband fault and he had no equipment to test the broadband. I did a speed test and it is still 12kbps!!
Re: Speed fault and phone fault
28-04-2015 10:53 AM
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The engineer wasn't there to test the broadband though, he came to fix the fault. If you mentioned the slow broadband, he probably thought the job was incorrectly assigned and left believing another engineer was required.
I will check the notes shortly.
Re: Speed fault and phone fault
28-04-2015 10:58 AM
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Re: Speed fault and phone fault
28-04-2015 11:08 AM
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Re: Speed fault and phone fault
28-04-2015 11:14 AM
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Re: Speed fault and phone fault
28-04-2015 11:23 AM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Speed fault and phone fault
28-04-2015 11:27 AM
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Re: Speed fault and phone fault
28-04-2015 12:03 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Speed fault and phone fault
28-04-2015 12:19 PM
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Re: Speed fault and phone fault
28-04-2015 12:38 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Speed fault and phone fault
28-04-2015 2:22 PM
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If so, is this only when the router is plugged in and on?
If yes to both, we need to get this back to a BT engineer for you (a broadband engineer).
If no, we need to look at the broadband fault
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