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Speed dropping over a couple of weeks.
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- Speed dropping over a couple of weeks.
Speed dropping over a couple of weeks.
13-08-2015 11:54 PM
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I was getting around 4mbps when I joined in January. However whenever I check now the speed is always under 3mbps.
Can I have my extra speed back please.
Can I have my extra speed back please.
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Re: Speed dropping over a couple of weeks.
14-08-2015 9:36 AM
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Something had caused the noise margin on your line to increase to 15db, this happens to try and make the line more stable. As we're not seeing a lot of disconnections now I've reset that and you should see an improvement in speed shortly.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Speed dropping over a couple of weeks.
14-08-2015 4:42 PM
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Many thanks. My speed has gone up from 2.83 to 3.25 today. I hope that I shall soon get back to the 4mbps.
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Re: Speed dropping over a couple of weeks.
15-08-2015 11:14 AM
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Up to 4mbps now. Thank you.
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- Speed dropping over a couple of weeks.