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Speed dropped

strider
Grafter
Posts: 55
Thanks: 2
Registered: ‎24-09-2010

Speed dropped

I'm not entirely sure when the speed dropped, something like 3 or 4 days ago.
I use to get over 8 Mbps and now I am getting 1 Mbps
There were issues with noise on the line but that seems to have sorted itself out.
My router BiPAC 7800N reports the following:
Upstream                              1075
Downstream                        9003
SNR Margin(Upstream)         5.4
SNR Margin(Downstream) 5.3
Line Attenuation(Upstream) 23.5
Line Attenuation(Downstream) 41.0
BT Wholesale test:
Download 1.07 Mbps
Upload 0.9 Mbps
Latency 34.50 ms
Any help gratefully received.  S
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Speed dropped

Give me 5 minutes, you might lose connection briefly.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Speed dropped

Everything looks fine from our side. Can you log in to the router and disconnect/reconnect and see what the speeds are like.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
strider
Grafter
Posts: 55
Thanks: 2
Registered: ‎24-09-2010

Re: Speed dropped

Ah that is more like it.
BT Wholesale is reporting:
Download 7.57 Mbps
Upload    0.92 Mbps
Latency  24.75 ms
Thank you very much  S  Cheesy
AndyT
Grafter
Posts: 141
Registered: ‎08-08-2014

Re: Speed dropped

Glad that's sorted it, let us know if you have any more issues Smiley