Speed drop after moving to Plusnet from Sky
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Speed drop after moving to Plusnet from Sky
23-01-2015 2:17 PM
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ADSL Line Status
Connection Information
Line state: Connected
Connection time: 2 days, 00:03:07
Downstream: 1.68 Mbps
Upstream: 443.9 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.3 Annex A
Latency type: Fast
Noise margin (Down/Up): 6.3 dB / 14.1 dB
Line attenuation (Down/Up): 60.1 dB / 38.0 dB
Output power (Down/Up): 17.2 dBm / 12.6 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 1 / 64
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:07 PM
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From our side of things, your line has had a burst of disconnections earlier today, which doesn't look good:
Quote Downstream: 1.68 Mbps
Upstream: 443.9 Kbps
Is your router still showing the same as a line test here is showing 2520 as the downstream connection speed and as mentioned above your router has disconnected a few times today which could explain the differing speed you're seeing to us.
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:09 PM
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ADSL Line Status
Connection Information
Line state: Connected
Connection time: 2days, 00:04:06
Downstream: 2.461 Mbps
Upstream: 443.9 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.3 Annex A
Latency type: Fast
Noise margin (Down/Up): 6.2 dB / 14.2 dB
Line attenuation (Down/Up): 61.6 dB / 38.0 dB
Output power (Down/Up): 17.1 dBm / 12.7 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 0 / 56
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:11 PM
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http://www.speedtest.net/my-result/4082931075
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:13 PM
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Also which exchange/cabinet are you on (you can find out here http://www.dslchecker.bt.com/ if you put your number in)?
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:15 PM
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Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:17 PM
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Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:40 PM
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Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:41 PM
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Also possible is Sky were using ADSL2+ whereas this has dropped back to ADSL2. Finally looks like upload has been capped.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:44 PM
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The 3db, I'd be happy to try but I need to warn that it *may* cause some instability, the disconnections earlier today concerned me a little but @tony8436 I can give that a try if you like?
@jelv The SNR is dropping significantly from the trend data we have:
MIN:2dB | MAX:7dB | AVG: 3dB
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:49 PM
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Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:52 PM
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Thanks
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 3:57 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 4:00 PM
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I have been told by one of my neighbours that there was a BT Openreach van in the area earlier today, if they were doing something on the network, could this explain the drop outs?
Re: Speed drop after moving to Plusnet from Sky
23-01-2015 4:02 PM
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