Speed down FTTC

[#1]

Hi.............My speed has gone down over last week ?    No changes on my side of the wire.....

[#2]

Hi G3YBO,
I can see that your sync speed has dropped slightly. I'd suggest trying a soft disconnect via logging into your routers interface and clicking disconnect, then power down your router and modem and leave powered off for a few minutes. Firstly power on your modem and wait for your DSL light to go stable and then power on your router and click connect in the routers interface.
Test your speeds again and see if there is any difference,

[#3]

Hi Chris.........I have done as you asked but seems still to be down.....
Thanks
Roger

[#4]

There's nothing obvious why your speeds have gone down. I'd suggest running through the checks at http://faults.plus.net and is it's still the same then this will formally raise a fault with us to investigate.

[#5]

Ok Chris......Have done the test that you asked for.......Thanks.........Roger

[#6]

That's with our faults team now, as soon as they have completed testing they'll be in-touch.