Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Speed difficulty
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Speed difficulty
Speed difficulty
10-09-2007 4:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I recently open a ticket detailing problems that I've been having with my broadband connection speed i.e. after having upgraded my computer( previous speed was above 2000kbps)rebooted my router a few times, my speed has been throttled back to 450 kbps and is stuck there, even though I have been online continuously for more than a week without any disconnections, the response from the ticketing team I presume was automated since I was advised to check my connections etc, run bt speedtester 3 times(which I have done)and all the other things which would not unstuck bRAS profile.So, atm my incoming connection speed is 1952kbps, but actual speedtest connection is 450kbps. Please give this post your due attention, Thanks
Message 1 of 6
(1,563 Views)
5 REPLIES 5
Re: Speed difficulty
10-09-2007 4:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
what IP rate did the BT speedtester give
Message 2 of 6
(477 Views)
Re: Speed difficulty
10-09-2007 4:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Your BT profile went down and then picked up again. You'll need to reboot your hardware to pick up the speeds again.
Your BT profile went down and then picked up again. You'll need to reboot your hardware to pick up the speeds again.
Message 3 of 6
(477 Views)
Re: Speed difficulty
10-09-2007 5:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, have rebooted, have a connection speed of 1699 kbps and speedtest of 1400 kbps greatly improved, thanks. Should I keep on rebooting until speed increases more?p.s. ip thoroughput on line is 1500kbps
Message 4 of 6
(477 Views)
Re: Speed difficulty
10-09-2007 5:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A daily reboot might be an idea. Hopefully your connection speed will improve, allowing your speeds to also increase.
Message 5 of 6
(477 Views)
Re: Speed difficulty
10-09-2007 5:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Cheers for that, your reply is greatly appreciated, thanks again
Message 6 of 6
(477 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page