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Speed difference after moving from BT
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Speed difference after moving from BT
26-05-2014 11:43 PM
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Hi,
About a month ago I was using an unlimited BT ADSL packaged on the very same line I'm using for plusnet now, and I had been getting a consistent 13mbit/sec connection. After moving to plusnet it's dropped down to 8mbit/sec. I would've thought that given that everything else is the same that I'd have gotten more or less the same speed as before after changing.
Is there anything I (or anyone else) can do to improve this at all?
Thanks
About a month ago I was using an unlimited BT ADSL packaged on the very same line I'm using for plusnet now, and I had been getting a consistent 13mbit/sec connection. After moving to plusnet it's dropped down to 8mbit/sec. I would've thought that given that everything else is the same that I'd have gotten more or less the same speed as before after changing.
Is there anything I (or anyone else) can do to improve this at all?
Thanks
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Re: Speed difference after moving from BT
27-05-2014 10:42 AM
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Hi antireality,
I've just placed an order to change the product you were provisioned on. You should see an improvement within the next 24 hours.
I've just placed an order to change the product you were provisioned on. You should see an improvement within the next 24 hours.
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