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Speed constantly dropping over a week-help

GWH
Dabbler
Posts: 13
Registered: ‎03-08-2007

Speed constantly dropping over a week-help

Speed keeps dropping on a regular basis to about 130.
Here are the speed tests.
Date Download Speed Upload Speed 
Today 10:36 132 kbps (16.5kB/s) 350 kbps (43.8kB/s) Share
Yesterday 10:37 733 kbps (91.6kB/s) 374 kbps (46.8kB/s) Share
Sunday 12:54 732 kbps (91.5kB/s) 337 kbps (42.1kB/s) Share
Saturday 14:41 674 kbps (84.3kB/s) 371 kbps (46.4kB/s) Share
Sep 27, 12:55 1368 kbps (171kB/s) 324 kbps (40.5kB/s) Share
Sep 26, 14:33 1368 kbps (171kB/s) 378 kbps (47.3kB/s) Share
Sep 25, 13:05 1369 kbps (171kB/s) 378 kbps (47.3kB/s) Share
Sep 24, 10:19 912 kbps (114kB/s) 375 kbps (46.9kB/s) Share
Sep 23, 13:31 134 kbps (16.8kB/s) 380 kbps (47.5kB/s) Share
Sep 23, 12:58 113 kbps (14.1kB/s) 339 kbps (42.4kB/s) Share
Sep 22, 12:41 134 kbps (16.8kB/s) 379 kbps (47.4kB/s) Share
Sep 21, 15:42 120 kbps (15kB/s) 369 kbps (46.1kB/s) Share
Sep 21, 12:36 131 kbps (16.4kB/s) 337 kbps (42.1kB/s) Share
Sep 18, 13:44 745 kbps (93.1kB/s) 261 kbps (32.6kB/s) Share
Sep 17, 10:49 770 kbps (96.3kB/s) 375 kbps (46.9kB/s) Share
Sep 15, 10:05 1145 kbps (143kB/s) 249 kbps (31.1kB/s) Share
Sep 14, 10:24 1144 kbps (143kB/s) 235 kbps (29.4kB/s) Share
Sep 13, 10:46 684 kbps (85.5kB/s) 372 kbps (46.5kB/s) Share
Sep 12, 10:45 686 kbps (85.8kB/s) 360 kbps (45kB/s) Share
Sep 10, 14:42 746 kbps (93.3kB/s) 287 kbps (35.9kB/s) Share
Sep 9, 10:38 681 kbps (85.1kB/s) 377 kbps (47.1kB/s) Share
Sep 8, 18:34 689 kbps (86.1kB/s) 362 kbps (45.3kB/s) Share
Sep 8, 10:48 689 kbps (86.1kB/s) 357 kbps (44.6kB/s) Share
Sep 7, 09:32 687 kbps (85.9kB/s) 375 kbps (46.9kB/s) Share
Sep 6, 14:27 227 kbps (28.4kB/s) 381 kbps (47.6kB/s) Share
Sep 6, 11:00 229 kbps (28.6kB/s) 381 kbps (47.6kB/s) Share
Sep 6, 10:43 246 kbps (30.8kB/s) 375 kbps (46.9kB/s) Share
Sep 4, 13:49 226 kbps (28.3kB/s) 380 kbps (47.5kB/s) Share
Sep 3, 21:01 123 kbps (15.4kB/s) 378 kbps (47.3kB/s) Share
Sep 3, 20:22 122 kbps (15.3kB/s) 372 kbps (46.5kB/s)
Router info seems contradictory. It is a Netgear.
Router Status
 
Account Name 
Firmware Version  V4.01.40 
 
ADSL Port 
MAC Address  00:18:4d:40:84:c5
IP Address  87.115.224.140
Network Type  PPPoA
IP Subnet Mask  255.255.255.255
Gateway IP Address 195.166.128.110
Domain Name Server  212.159.6.9
212.159.6.10
 
LAN Port
MAC Address  00:18:4d:40:84:c4
IP Address  192.168.0.1
DHCP  On
IP Subnet Mask  255.255.255.0
 
Modem 
ADSL Firmware Version 7.03.01.66
Modem Status Connected
DownStream Connection Speed 1984 kbps
UpStream Connection Speed 448 kbps
VPI 0
VCI 38
Any ideas, Thanks.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,724
Thanks: 265
Fixes: 76
Registered: ‎27-04-2007

Re: Speed constantly dropping over a week-help

I don't mind taking a look at this for you but it does sound to me like your connection could be dropping out freqquently. I'm coming to that conclusion as I can see that the IP profile has lowered a few times over the past week or so.
I can't unfortunately be precise in that diagnosis as we have an issue at the moment whereby I can't see your connection logs, it's a priority 1 problem so it should be fixed soon.
I would invite you to raise this as a fault in the meantime though as any extra information will help your case.
Please go to https://faults.plus.net/applications.php?Module=Faults to log this with us.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
GWH
Dabbler
Posts: 13
Registered: ‎03-08-2007

Re: Speed constantly dropping over a week-help

Thanks,
I have done the Fault Cchecker as much as I am able. Thanks for the help.
GWH
Dabbler
Posts: 13
Registered: ‎03-08-2007

Re: Speed constantly dropping over a week-help

Hi James,
Speed still playing up, goes up slightly then down.
Thanks