Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Speed Test
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Speed Test
Speed Test
07-03-2011 6:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have just done a speed test on my broadband speed and it comes up at 4mb and compaired with some of the other providers it was the slowest I thought that was the case, because I have seen my next door neighbours broadband and the pages just jump out at him he has sky broadband.
Message 1 of 8
(1,010 Views)
7 REPLIES 7
Re: Speed Test
07-03-2011 10:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi valart,
the reason for that is that you subscribed to us on our up to 8Mbps. I can now uprade you to our up to 20Mbps service. We are current;y in the process of upgrading many of our customers but I can order this for you now if you like. You will probably then see a marked improvement in your speed once you are upgraded.
Jojo
the reason for that is that you subscribed to us on our up to 8Mbps. I can now uprade you to our up to 20Mbps service. We are current;y in the process of upgrading many of our customers but I can order this for you now if you like. You will probably then see a marked improvement in your speed once you are upgraded.
Jojo
Message 2 of 8
(490 Views)
Re: Speed Test
14-03-2011 5:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How much more would it cost if I did order 20mps, I am paying at the moment £5.,99 a month being a senior citizen I have to watch the pennies so if there was a bigger sum to pay I would have to put up with what I have got.
Message 3 of 8
(490 Views)
Re: Speed Test
14-03-2011 5:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi valart,
It's the same price on up to 20Mbps as it is on the up to 8Mbps speeds
It's the same price on up to 20Mbps as it is on the up to 8Mbps speeds
Message 4 of 8
(490 Views)
Re: Speed Test
14-03-2011 5:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The article Faster Plusnet Broadband, for free on the Community site front page provides more information.
David
Message 5 of 8
(490 Views)
Re: Speed Test
14-03-2011 5:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If I still ave to pay £5.99 a month for this upgrade how do I go about ordering this.
Message 6 of 8
(490 Views)
Re: Speed Test
14-03-2011 5:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You may well have done just that by your post above
Seriously though Matt, Joanne or another of the DC team may well pick this back up and place the order for you.
Seriously though Matt, Joanne or another of the DC team may well pick this back up and place the order for you.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 7 of 8
(490 Views)
Re: Speed Test
15-03-2011 1:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi valart,
I've tried to place this order for you myself but had some problems so I've referred it to one of our provisioning guys - they should get it placed for you today and it should complete tomorrow. I'll update as soon as we know any more.
I've tried to place this order for you myself but had some problems so I've referred it to one of our provisioning guys - they should get it placed for you today and it should complete tomorrow. I'll update as soon as we know any more.
Message 8 of 8
(490 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page