Speed Saturday night
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Speed Saturday night
Speed Saturday night
18-12-2016 1:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My usual speed is around 4.76 mbps. Saturday night and into Sunday morning am getting around 1.6 mbps. Please put my speed back up.
Re: Speed Saturday night
18-12-2016 5:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Try disconnecting your internet via your router if you know how too, wait 30 seconds then connect again and see if that helps. Sometimes it helps if you are using a congested gateway.
Re: Speed Saturday night
18-12-2016 9:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @brendajorsler
Sorry to hear you are experiencing slow speeds. I've been testing your broadband:
Upstream DSL Link Information | Downstream DSL Link Information | |
Loop Loss: | 29.3 | 49.5 |
SNR Margin: | 5.9 | 11.0 |
Errored Seconds: | 0 | 2 |
HEC Errors: | 0 | |
Cell Count: | 123 | 1945 |
Speed: | 1147 | 4544 |
I'm not finding an issue with your speed. Are you still having problems?
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Speed Saturday night
18-12-2016 12:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You're not finding an issue? What about the high downstream SNRM, and possibly banded downstream speed?
Re: Speed Saturday night
18-12-2016 12:57 PM - edited 18-12-2016 12:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was in a similar position and for days I thought it was either the router at fault or PN.
A simple change of the channel and everything is going great so far. Download an app. that tells you who's on what (channel) nearby and change accordingly.
Re: Speed Saturday night
18-12-2016 1:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@ejs wrote:
You're not finding an issue? What about the high downstream SNRM, and possibly banded downstream speed?
Apologies for that.
Profile Info: |
WBC 2M - 4M No delay (INP 0) 6dB Downstream, UC No delay (INP 0) 6dB Upstream (ADSL2+) |
It is banded. I've reset the line and removed the banding. I'm going to be monitoring the connection to see whether it remains stable.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Speed Saturday night
18-12-2016 4:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I didn't do anything to try to rectify the slow speed on Saturday night and yet Sunday morning it was back to normal (4.6mbps)
Re: Speed Saturday night
18-12-2016 4:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm not being able to identify the cause of that. Hopefully it doesn't happen again.
If this post resolved your issue, please click the 'This fixed my problem' button
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page