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Speed Issue.....Please Help
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- Speed Issue.....Please Help
Speed Issue.....Please Help
23-01-2008 8:12 PM
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Re: Speed Issue.....Please Help
23-01-2008 11:04 PM
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What product are you on so we know what speed you should get I am assuming its 8 meg.
Has anything changed like new router /phone etc?
Have you had a lot of disconnects recently which may have dropped your profile. Are you using a router or modem make an model please
Has anything changed like new router /phone etc?
Have you had a lot of disconnects recently which may have dropped your profile. Are you using a router or modem make an model please
Message 2 of 6
(545 Views)
Re: Speed Issue.....Please Help
24-01-2008 12:33 AM
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What does a speedtest here say?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 6
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Re: Speed Issue.....Please Help
24-01-2008 12:22 PM
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Hi there,
This looks like a misprofiling issue. I'll get it sorted for you very shortly.
I'm sorry for any frustration that this has caused.
This looks like a misprofiling issue. I'll get it sorted for you very shortly.
I'm sorry for any frustration that this has caused.
Message 4 of 6
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Re: Speed Issue.....Please Help
24-01-2008 6:19 PM
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Iam on the old broadband plus package. Im on 5mb speed i think because at the time my area didnt have 8mb.
I have a Netgear DG834G Wireless Router
No i havent been disconnecting just the drop in speed.
I just tried that link to bt speedtester but it appears to be down at the moment, i did post the speed i got yesterday in the first post with bt speedtester.
I have a Netgear DG834G Wireless Router
No i havent been disconnecting just the drop in speed.
I just tried that link to bt speedtester but it appears to be down at the moment, i did post the speed i got yesterday in the first post with bt speedtester.
Message 5 of 6
(545 Views)
Re: Speed Issue.....Please Help
24-01-2008 6:28 PM
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Message 6 of 6
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