Speed Help
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- Re: Speed Help
Speed Help
13-04-2008 12:01 PM
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Yesterday after noon my router light went off just the internet light (im using a voyager 2110) and kept going off every half a hour then it stopped doing it so frequent its like once every 2 hours.
my speed when online is less than 200kbps i have not gone over my usage either.
I had sky TV installed last week but i dont think that has anything to do with it because the problem would of occured during the week.
Reply plz
Thanks.
Re: Speed Help
13-04-2008 12:07 PM
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Is the Sky box properly filtered.
I would try disconnecting the Sky box from the phone line and see if things improve
Re: Speed Help
13-04-2008 12:11 PM
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I just unplugged the sky cable and there is no change.
Re: Speed Help
13-04-2008 12:21 PM
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Re: Speed Help
13-04-2008 12:30 PM
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Il try the filter thing mate.
Re: Speed Help
13-04-2008 12:35 PM
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Re: Speed Help
13-04-2008 12:46 PM
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I don't have Sky - so I don't know the full installation details
I assume your Sky box is connected to the dish and with a separate connection to the phone line and this is what you refer to as the Sky line.
Did the Sky installer just connect the box to an existing phone socket or wire back to the master socket.
As a last resort can you remove the lower half of the master socket and connect the modem to that. This should bypass everything in your house although I have heard of Sky installers connecting directly to the BT wires which is illegal
Re: Speed Help
13-04-2008 1:02 PM
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[Moderator's note by Peter (PJ): Please do not quote from the previous post in full, as per the link:rules]
Re: Speed Help
13-04-2008 2:29 PM
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There's a post on here where someone (might be Oldjim) has double filtered a fax machine to avoid this sort of thing and it's worked quite well - could you try putting the sky box through the phone side of another microfilter (as well as the one that's fitted) and let us know if that doesn't help?
Re: Speed Help
13-04-2008 2:40 PM
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Re: Speed Help
13-04-2008 2:47 PM
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I still think it's a good idea though, even if it's not a direct report of it being successful.
Re: Speed Help
13-04-2008 3:31 PM
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Quote from: Y2J Yeh its connected to the filter.
I just unplugged the sky cable and there is no change.
When you said there is no change was that there was no improvement when you ran a speed test or that your sync speed reported by your router/modem did not improve?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Speed Help
13-04-2008 3:44 PM
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Re: Speed Help
13-04-2008 3:50 PM
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Can you confirm that and also quote the stats from your router (speeds, attenuation and noise margin). If you don't know how to get them have a look here http://www.kitz.co.uk/adsl/frogstats.htm
Re: Speed Help
13-04-2008 3:53 PM
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Here is some info from my router
Line Mode G.DMT Line State Show Time
Latency Type Interleave Line Up Time 00:00:02:53
Line Coding Trellis On Line Up Count 3
Statistics Downstream Upstream
Line Rate 1856 Kbps 448 Kbps
Noise Margin 14.8 dB 18.0 dB
Line Attenuation 51.0 dB 27.0 dB
Output Power 17.7 dBm 12.1 dBm
K (number of bytes in DMT frame) 59 15
R (number of check bytes in RS code word) 16 16
S (RS code word size in DMT frame) 4 8
D (interleaver depth) 8 4
Super Frames 10173 10171
Super Frame Errors 0 0
RS Words 172956 86453
RS Correctable Errors 22 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
ES Errors 0 0
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