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Speed Drop

Posts: 5
Registered: ‎06-01-2013

Speed Drop

My FTTC speed has dropped since last week i have reported the fault and the ticket number is #81050575.I just checked online now and my IP Profile has come down to 33.8 i used to get full 80/20 can someone please fix it.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Speed Drop

Hi Sharaz21,
Your ticket is with the Faults Team. The issue will be investigated and the Faults Team will be in touch within 48-72 hours of the ticket being raised.
Chris Pettitt
Cloud Environments Engineer