Sorry another speed help question
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Sorry another speed help question
16-03-2013 10:01 AM
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Also when i was with O2 i was getting over 5mbps download on this line now struggle to get 4Mbps, when i first connected i was getting over 4.5 mbps but was having problems with my network so kept unplugging and rebooting the router, don't know if this has any bearing.
I have tried testing with the bt speed test and get the same results, can someone look into this.
Thanks
Download speedachieved during the test was - 2.42 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.18 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 4.5 Mbps
Re: Sorry another speed help question
16-03-2013 10:25 AM
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Re: Sorry another speed help question
16-03-2013 11:00 AM
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Postcode:
ML3 9LJ
Phone exchange:
BLANTYRE
Estimated line speed:
5Mb (This may vary between 3Mb and 8Mb) - Checked on 2013-01-21 15:40:47
Current line speed:
4.5 Mb
Link Information
Uptime: 0 days, 0:53:00
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 448 / 5.440
Data Transferred (Sent/Received) [MB/MB]: 12,64 / 583,17
Output Power (Up/Down) [dBm]: 12,1 / 19,3
Line Attenuation (Up/Down) [dB]: 28,0 / 50,0
SN Margin (Up/Down) [dB]: 22,0 / 6,3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / -
Loss of Signal (Local/Remote): 0 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 1 / -
FEC Errors (Up/Down): 2 / 1.434
CRC Errors (Up/Down): 0 / 1
HEC Errors (Up/Down): - / 1 / 1
Thanks
Re: Sorry another speed help question
16-03-2013 11:09 AM
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Unplugging/rebooting your router isn't recommended as BT's line management system can interpret this as a fault and reduce your line speed in an attempt to fix what it can perceive as a fault. The better way to is to manually disconnect/reconnect from the router admin page.
Re: Sorry another speed help question
16-03-2013 11:11 AM
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Basically your sync speed is very good for the reported attenuation however a side effect of that is that the noise margin could well drop severely after dark and if it gets too low the error rate will be such that it kills the effective speed and the pings
Note that you appear to be on a 20CN from the reported IP profile - does your exchange support 21CN
Re: Sorry another speed help question
16-03-2013 11:24 AM
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AndyH
I was downloading this morning but stopped to run the speed test
Oldjim
had the same slow down at 9 this morning also i reboot from the admin page but didn't do this in the first week or so as i was trying to get my server to connect throught the router so kept unplugging it, and yes exchange supports 21CN
Thanks
Re: Sorry another speed help question
18-03-2013 7:27 PM
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Thanks
Re: Sorry another speed help question
18-03-2013 9:33 PM
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You can then give the support guys a nudge on here
Btw, are you seeing slow downs at certain times of the day or is it random?
Re: Sorry another speed help question
19-03-2013 8:45 AM
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Re: Sorry another speed help question
20-03-2013 12:33 PM
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I can see there's an open ticket on your account pertaining to upgrading to 21CN, we can usually turn that around within a few days so do you want to see if that leads to any change before proceeding with a fault?
Adam
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