Sooooooo Slow.........
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- Re: Sooooooo Slow.........
Sooooooo Slow.........
25-07-2011 12:08 PM
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I am currently just starting my second month as a PN user and the problems have started, First month everything was fine... until i reached near my bandwidth limit then the connection halved from about 220kbps to around 110kbps, I know PN manage the traffic but this is ridiculous, The main reason i went with PN is because of the unlimited downloads on a night, But my connection has been running at it's slowest speed for 2 days now, Am i right in believing that i would be getting line speed after midnight, I hope someone knows what is going on as it is unbearable at the moment any sort of streaming or browsing is nigh on impossible due to constant buffering or connection time outs.
Please help
spongmiester
Re: Sooooooo Slow.........
25-07-2011 12:15 PM
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Re: Sooooooo Slow.........
25-07-2011 12:23 PM
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Re: Sooooooo Slow.........
25-07-2011 12:31 PM
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Finally the probable reason for the speed dropping is the noise margin increasing from 6dB to 9dB which isd due the very high number of error seconds - note that this doesn't reset unless the router is rebooted so will probably reflect a months worth of errors
Do you have a test socket - if so can you connect to that and report the router stats
Re: Sooooooo Slow.........
25-07-2011 12:34 PM
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Re: Sooooooo Slow.........
25-07-2011 12:36 PM
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Re: Sooooooo Slow.........
25-07-2011 12:42 PM
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Re: Sooooooo Slow.........
25-07-2011 12:50 PM
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http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml
Depending on the time of day you should be seeing not much less than 256kbps so the question is why.
The speed tests show that you aren't being globally throttled due to exceeding your allowance so I don't know why you should suddenly see the speeds being halved
Re: Sooooooo Slow.........
25-07-2011 12:55 PM
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Re: Sooooooo Slow.........
25-07-2011 12:56 PM
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I'd say that the next best step for you would be raising a fault with us via here: https://portal.plus.net/apps/kbdfaults
Re: Sooooooo Slow.........
25-07-2011 4:49 PM
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Quote from: spongmiester ... until i reached near my bandwidth limit then the connection halved from about 220kbps to around 110kbps,
Did you actually hit your bandwidth limit?
Were you supposed to be reset overnight on Friday night?
Sounds to me like you're in restricted mode, and due to some accounts not having their usage reset correctly over the weekend you're still stuck in that mode?
Can any Plusnet peeps check that out?
Cheers
B.
Re: Sooooooo Slow.........
25-07-2011 4:54 PM
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Re: Sooooooo Slow.........
25-07-2011 7:07 PM
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Still no joy although browsing seems to have picked up a bit
Re: Sooooooo Slow.........
26-07-2011 9:16 AM
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