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Soooo Slow!!!!

craigfoxy1
Dabbler
Posts: 11
Registered: ‎03-11-2011

Soooo Slow!!!!

I've been with Plusnet Two or more years now. The broadband has been ok!! Not the best I've stuck with it so am a gamer and the Xbox One come out last week and the broadband can't hack the speed sort it out or I'm going Virgin Media. P.S Can I go fibre optic ?Huh
3 REPLIES
SuperZoom
Grafter
Posts: 353
Registered: ‎17-05-2013

Re: Soooo Slow!!!!

Some helpful information there... not.
Are all gamers like this?
Depending on what you mean by speed, FTTC might actually be worse since DLM applies interleaving as it sees fit, which could increase your ping.
But that's as much as anyone could say from the information provided.
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: Soooo Slow!!!!

What does http://www.dslchecker.bt.com/adsl/adslchecker.welcome say is available for your telephone number?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Soooo Slow!!!!

Hi there,
If the speeds are slow please run through the checks at http://faults.plus.net - once that's done it'll raise a ticket through to our faults team who'll get this for you. I've also checked your number on the checker Jelv has linked to above and I'm afraid FTTC isn't yet available for you to order.