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Something stuck, or is this normal?

pint
Grafter
Posts: 384
Thanks: 6
Registered: 19-08-2007

Something stuck, or is this normal?

Over on the plusnet connection settings/high speed broadband im getting this
Quote
Estimated line speed:
    14Mb (This may vary between 8Mb and 18.5Mb) - Checked on 2013-01-27 10:28:15
Current line speed:
    10.9 Mb

and on the BT speedtest site it says this
Quote
Download speedachieved during the test was - 10.26 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 10.95 Mbps

And my router reports an uptime of 21 days ( since a brief power cut)

I was under the impression that the IP profile changed every few days is something stuck?
or is this all OK and correct?Huh
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Something stuck, or is this normal?

The BT IP profile only changes when there is a resync to a different speed
The Plusnet one follows a day or so later
pint
Grafter
Posts: 384
Thanks: 6
Registered: 19-08-2007

Re: Something stuck, or is this normal?

so if i re-boot the router ( un plug it and plug it back in again)  would this have a positive effect?
jim:quote
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Something stuck, or is this normal?

Or a negative one - depends on the new sync speed
The IP profile is 88.2% of the sync speed on ADSL
Community Veteran
Posts: 4,839
Thanks: 118
Fixes: 24
Registered: 14-07-2009

Re: Something stuck, or is this normal?

My IP profile has now remained the same for the past 1140 hours.
Plusnet Help Team
Plusnet Help Team
Posts: 13,122
Thanks: 160
Fixes: 55
Registered: 27-04-2007

Re: Something stuck, or is this normal?

@ReedRichards and @pint
I've just run some diagnostics and can see that in each case the line profile hasn't changed ergo our profile hasn't either.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team