Something is wrong here!
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Something is wrong here!
27-04-2008 8:44 PM
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I'm syncing at 7616/448 constantly, my stable rate is 6500 and yet my speed has just dropped to this unusable level. How the hell am I expected to do anything at this speed? I can't even use email because the attachments will take hours to download.
Normally this is my speed!
Re: Something is wrong here!
27-04-2008 8:59 PM
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Re: Something is wrong here!
27-04-2008 9:02 PM
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Anyway, give us a few clues (Mr Anon in Nowhere land on heavens-knows-what package and equipment) maybe or just raise a ticket (it will probably be quicker)
Or do you just fancy a bit of a rant?
Re: Something is wrong here!
27-04-2008 9:16 PM
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Sorry to see that you are having problems.
Can I ask you for a bit more info please?
What package are you on?
What is your peak time usage for this month?
Have you checked the status of your exchange here Link ?
Do you get the same speeds whilst connected to the master socket with all other devices disconnected?
Re: Something is wrong here!
27-04-2008 9:46 PM
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In addition to the both could you also please try to run a BT speedtest?
http://www.speedtester.bt.com
Re: Something is wrong here!
27-04-2008 10:12 PM
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As for the BT Speedtest, well that just times out on me.
Re: Something is wrong here!
27-04-2008 10:25 PM
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Re: Something is wrong here!
27-04-2008 10:38 PM
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Looks like the forum has resized it so you can't actually read the text, great idea that. Anyhow it say 113kbps throughput, which quite frankly is ridiculous considering that yesterday I was getting 6MB.
Re: Something is wrong here!
27-04-2008 10:46 PM
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Click to enlarge.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Something is wrong here!
27-04-2008 10:47 PM
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Have a read at James' guide here Link before raising. It'll help when providing the necessary info.
Re: Something is wrong here!
28-04-2008 3:59 PM
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Re: Something is wrong here!
28-04-2008 5:21 PM
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Are you by any chance using Firefox. I have seen this happen with the BT Speedtester before - in fact I have just tested it and using Firefox it stalls at 96% with a java.exception.
Running again minutes later with IE worked just fine.
Re: Something is wrong here!
28-04-2008 7:02 PM
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Just run another speedtest at www.mybroadbandspeed.co.uk and this is the result.
Date Download Speed Upload Speed
Today 18:57 891 kbps (111kB/s) 385 kbps (48.1kB/s) Share
Today 16:36 977 kbps (122kB/s) 385 kbps (48.1kB/s) Share
Today 03:01 872 kbps (109kB/s) 387 kbps (48.4kB/s) Share
Today 00:55 713 kbps (89.1kB/s) 370 kbps (46.3kB/s) Share
Considering I was getting 6.1MB a day or two ago that is not acceptable, it's making even the most simplest of tasks nigh on impossible to complete.
Also, it can't be a coincidence that another person has reported the exact, and I mean exact, same problem here :-
http://community.plus.net/forum/index.php/topic,64205.0.html
Re: Something is wrong here!
28-04-2008 7:04 PM
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Re: Something is wrong here!
28-04-2008 7:07 PM
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The other thread is regarding an IP Profile issue whereas yours doesn't appear to be as your IP Profile is still high.
I'd be really grateful if you could try running the speedtest on a different browser so that we can see if there is a problem there which we/I haven't yet been able to pick up.
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