Someone please help me? Speed of my line

[#1]

I've had trouble with my connection for awhile now, It's beyond terrible for this day an age and I can't seem to do much else, if this is the best plus-net can do me then I'd appreciate you letting me know so I can go ahead and change ISP's because I'm getting 300-600kbs and I know I can get a better service for my money.

It's disgustingly slow and I am at the end of the road so could someone please review this and tell me whats what?

Below is a recent test since I've already contacted Plus-net and I've been told my speed has increased but it really hasn't so am here with a plea for someone's advice/suggestions?

BT Estimates WP Profile CLT TAM NIC ODC 2.5 to 6.5 3000 Pass N/A Pass Yes   Maximum Stable Rate (KBPS): 576 Fault Threshold Rate (KBPS): 460 Mean Time Between Retrains (Seconds): 86400 Mean Time Between Errors Upstream (Seconds): 2274 Indicative Line Quality: G Mean Time Between Errors Downstream (Seconds): 580

[#2]

Hi there.

Sorry to hear you're having speed issues. I don't think I'm finding the relevant account. From the account showing in your forum profile there's been no recent contact with us.

Mind PMing me your username?

EDIT:

@MuteMeMore Thanks for your username. From testing your line, we can see your router in sync at 3.3mbps. Can you run a BT speedtest for me please at http://www.speedtest.btwholesale.com using a wired connection.

Once you have the result, please complete the further diagnostics. This will store the result on the supplier system.

Thanks,

Anoush