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Solution to "I receive spam to mail aliases under my account that do not exist"

MikeWhitehead
Grafter
Posts: 748
Registered: 19-08-2007

Solution to "I receive spam to mail aliases under my account that do not exist"

I receive spam to mail aliases under my account that do not exist
You may recieve spam to an e-mail alias that does not exist, but spam is still received by your default mailbox. An example of this could be:
Your e-mail aliases:
john@doe.plus.com
jane@doe.plus.com
E-mail received is addressed to:
doesntexist@doe.plus.com
If you have received an e-mail similar to this situation, then you may have the "Catch-all" feature enabled in your PlusNet mail settings.
How to turn off catch-all
**WARNING** - Some people make use of the catch-all feature so that they do not need to give out their correct e-mail address. If you make use of this feature, then please read the How to create mail forwarders/redirects section of this post for more information.

  • Log into your Member Centre

  • Within the left-hand menu, click Email Settings

  • Access the Manage My Mail tool

  • Click the Catch All tab and set the Catch All status to Off

  • Click the Submit button



How to create mail forwarders/redirects
If you rely on the catch-all feature as mentioned previously, then you can still use this feature in a much more spam-resistant way.

  • Log into your Member Centre

  • Within the left-hand menu, click Email Settings

  • Access the Manage My Mail tool

  • Within the Manage My Mail tool, click the Redirects tab

  • Click the Add New Redirect button

  • Under Re-direct name, choose the required forwarding address (for example john_work_mail@doe.plus.com)

  • Under Destination address, enter the address that you wish these e-mails to be directed to (Using the above example, it would be to john@doe.plus.com)

  • Click the Add button

4 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,006
Thanks: 792
Fixes: 70
Registered: 04-04-2007

Re: Solution to "I receive spam to mail aliases under my account that do not exist"

Another reason for this is if the X-Envelope-To: header is different to the To: address.
Quote
X-Daemon-Classification: SPAM
Envelope-to: deliveredhereinstead@privacy.net
Delivery-date: Tue, 02 Oct 2007 15:16:56 +0100
Received: from 201.160.47.97.cable.dyn.cableonline.com.mx
([201.160.47.97]) by pih-sunmxcore11.plus.net with esmtp (PlusNet MXCore
v2.00) id 1IciWx-0002mK-EX for mail@bobpullen.plus.com; Tue, 02 Oct 2007
15:16:56 +0100
Received: from [201.160.47.97] by mx5.biz.mail.yahoo.com; Tue, 32 Sep
2007 01:22:51 -0600
Message-ID: <1000ffa4$1000fe00$612fa0c9@magnus>
From: Brice Whitaker <magnus@charitiestoafrica.com>
To: <notdeliveredhere@privacy.net>
Subject: [-SPAM-] Our price $149.95 Adobe Creative 2 Premium

In the above example, your mail client would show the email as being sent to notdeliveredhere@privacy.net when infact it would have gone to the deliveredhereinstead@privacy.net mailbox.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Gaffer
Community Gaffer
Posts: 5,013
Thanks: 301
Fixes: 4
Registered: 04-04-2007

Re: Solution to "I receive spam to mail aliases under my account that do not exist"

Worth stickying this?
Kelly Dorset
Broadband Service Manager
MrToast
Grafter
Posts: 550
Registered: 31-07-2007

Re: Solution to "I receive spam to mail aliases under my account that do not exist"

I seem to remember discussion some time ago (~ 9-10 months?) along the lines of phasing out of 'default' or 'catch-all' mailboxes in order to help protect the platform against SPAM.
Is this not taking place? I know I still have the option, but its an exisitng account.
MikeWhitehead
Grafter
Posts: 748
Registered: 19-08-2007

Re: Solution to "I receive spam to mail aliases under my account that do not exist"

This advice is only really applicable to older accounts prior to turning catch-all off the default, initial setting.
There wasn't really a clear-cut guide to checking for this, so I wrote this Smiley