So slow off peak
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- Re: So slow off peak
So slow off peak
11-11-2011 6:56 PM
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Re: So slow off peak
11-11-2011 7:43 PM
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http://usertools.plus.net/exchanges/
What colour is being given for VP capacity?
Also, if you look at your router stats (http://192.168.1.254), what are the noise margin and error counts currently being shown as?
Re: So slow off peak
11-11-2011 8:04 PM
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Super slow speeds during peak hours only is almost *always* a VP issue. (not enough capacity at the exchange..)
Regards
Re: So slow off peak
11-11-2011 8:32 PM
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Quote from: CX23882 Pop your postcode into this page:
http://usertools.plus.net/exchanges/
What colour is being given for VP capacity?
Also, if you look at your router stats (http://192.168.1.254), what are the noise margin and error counts currently being shown as?
[/quote
Exchange is green, so okay.
Where exactly do I find router stats?]
Re: So slow off peak
11-11-2011 8:34 PM
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Quote from: Matt_2k34 Surely you mean PEAK not OFFPEAK. as Offpeak is between midnight and 8am...
Super slow speeds during peak hours only is almost *always* a VP issue. (not enough capacity at the exchange..)
Regards
No, I do mean off peak as I am on a old tariff where it is peak until 4.30pm then it is throttle down after that, unless my tariff has been changed without me knowing..............
Re: So slow off peak
11-11-2011 8:39 PM
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Quote from: CX23882 Pop your postcode into this page:
http://usertools.plus.net/exchanges/
What colour is being given for VP capacity?
Also, if you look at your router stats (http://192.168.1.254), what are the noise margin and error counts currently being shown as?
Is this what you mean?
DSL Connection
Link Information
Uptime: 3 days, 4:09:57
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 8.00
Output Power (Up/Down) [dBm]: 12.5 / 13.5
Line Attenuation (Up/Down) [dB]: 5.5 / 10.0
SN Margin (Up/Down) [dB]: 24.0 / 7.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 3 / 916
CRC Errors (Up/Down): 3 / 0
HEC Errors (Up/Down): 1 / 0
Re: So slow off peak
11-11-2011 8:47 PM
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However theres "package peak" and "generic peak" .. as
"Package peak" = the time your billed for peak..
"Generic Peak" = when the most people are online (e.g. 4-10pm)
If its during "generic peak" time, then its more than likely due to exchange congestion.
Your stats are very good
can you put your phone number in Here and post back what "VP status" is currently (green, amber or red..) basically this traffic light system is used to say If or by how much BT is over congested.
Regards
Re: So slow off peak
11-11-2011 8:51 PM
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jim:quote
Re: So slow off peak
11-11-2011 9:05 PM
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Just because it shows green, does not necessarily mean that its "clear". There would be no artificial limiting PNs end unless your package has changed OR you've gone over your limit and the profile on your account is set incorrectly.
Regards
Re: So slow off peak
11-11-2011 9:07 PM
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https://portal.plus.net/my.html?action=data_transfer_speed
Re: So slow off peak
11-11-2011 9:14 PM
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8Mb (Accurate to within +/- 1Mbit) - Checked on 2011-11-11 18:53:41
Current line speed:
7.15 Mb
Re: So slow off peak
11-11-2011 9:19 PM
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You may need to wait until monday for Digicare to be available to have a look into this unless you have a ticket open (or call..?) but it sounds like a congeted circuit to be honest...
If you do a BT speedtest (and get test 3, it might take a few tries, each one not able to be done for 1 hour between unfortunately...) if test 3 "runs quickly" then its almost certainly BTs congestion issue (when Test 1 runs pathetically slow, and your net is crawling)... its important to do BT speedtests, not "others" as PN get these "logged" to view. and others are unreliable.
Regards
Re: So slow off peak
11-11-2011 9:29 PM
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Re: So slow off peak
14-11-2011 11:05 AM
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I've just checked your traffic management profile and that's as it should be. Are you still experiencing the same?
Jojo
Re: So slow off peak
14-11-2011 11:19 AM
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dick:quote
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