Snail pace speeds
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Snail pace speeds
Snail pace speeds
15-01-2013 11:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
speed checker says
Download speedachieved during the test was - 1.67 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
Re: Snail pace speeds
15-01-2013 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I assume that your exchange isn't 21CN enabled http://usertools.plus.net/exchanges/
Re: Snail pace speeds
15-01-2013 11:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's not a stuck profile. The profile on our side is at 7150, which is correct. Was the router connected to your computer via a wired or wireless connection?
Incidentally for Oldjim's info the exchange isn't 21CN enabled.
Re: Snail pace speeds
15-01-2013 11:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The reported IP profile from the BT speed test is 2Mb which I think is stuck
Re: Snail pace speeds
15-01-2013 11:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Snail pace speeds
15-01-2013 12:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Snail pace speeds
15-01-2013 1:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: _Adam_Walker_ It's a stuck profile on BT's side not ours.
I'll raise an SNR reset now, that should take effect in a few hours time, if not I'd advise raising a fault.
It may be stuck on a fixed profile of 2Mb? I know the missus was on a fixed 2Mb datastream connection and we had to raise a ticket to get her on to adsl max.
Re: Snail pace speeds
15-01-2013 2:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: _Adam_Walker_ It's a stuck profile on BT's side not ours.
Where did Jim suggest it was on your side? If you had looked at the results from the BT speed test you'd have recognised it as a 20CN test and seen the 2MB IP Profile which is a classic sign of a stuck BT profile which Jim recognised.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Snail pace speeds
15-01-2013 2:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Its is a stuck profile on BT's side, the 20CN SNR reset I've submitted should fix that.
Re: Snail pace speeds
17-01-2013 8:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Snail pace speeds
17-01-2013 8:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
See this thread for how to get this information http://community.plus.net/forum/index.php/topic,96155.0.html
Oh, scratch that, you're at about top speed for 20CN.
Re: Snail pace speeds
17-01-2013 8:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Snail pace speeds
17-01-2013 9:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page