Slower speeds in last few months.
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Slower speeds in last few months.
02-12-2013 4:44 PM
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Internet has been very slow last few days after rebooting my router too many times and getting a dropped line IP. managed to connect at 1800kbps and have left it like that for last 3 days to rise the line IP again, but i simply am not getting the speed i was getting(before i signed a 2year contract)
Re: Slower speeds in last few months.
02-12-2013 4:57 PM
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It looks like an SNR reset should resolve this for you. I've just submitted one now which should complete within the next 4 hours.
Let us know if there's any issues beyond that.
Adam
Re: Slower speeds in last few months.
02-12-2013 5:04 PM
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Re: Slower speeds in last few months.
02-12-2013 5:28 PM
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ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 00:04:24
Downstream: 1.563 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 13.0 dB / 12.0 dB
Line attenuation (Down/Up): 56.0 dB / 31.5 dB
Output power (Down/Up): 17.6 dBm / 12.5 dBm
FEC Events (Down/Up): 9 / 0
CRC Events (Down/Up): 1 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 0
Error Seconds (Local/Remote): 1 / 0
Re: Slower speeds in last few months.
02-12-2013 5:53 PM
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Re: Slower speeds in last few months.
03-12-2013 11:28 AM
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Sorry to hear you're having further issues with this. Diagnostics are showing that the attenuation for your line is quite high. Are you having any issues using the phone (i.e any noise audible on the line?).
Re: Slower speeds in last few months.
03-12-2013 1:19 PM
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onnection Information
Line state: Connected
Connection time: 0 days, 01:47:01
Downstream: 1.563 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 15.1 dB / 12.0 dB
Line attenuation (Down/Up): 56.0 dB / 31.5 dB
Output power (Down/Up): 17.6 dBm / 12.5 dBm
FEC Events (Down/Up): 4813492 / 24
CRC Events (Down/Up): 16 / 2
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 40 / 1
Error Seconds (Local/Remote): 11 / 3
Re: Slower speeds in last few months.
03-12-2013 1:28 PM
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Re: Slower speeds in last few months.
03-12-2013 1:54 PM
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Re: Slower speeds in last few months.
03-12-2013 3:08 PM
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