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Slow upload

peterb99
Grafter
Posts: 53
Registered: ‎23-11-2012

Slow upload

Hi all,
I've been with Plusnet nearly a month and am happy with it.
I was supposed to get 53meg but I only get 40meg. I've checked the BT test and my IP profile is 40meg so that seems ok.
However, the upload is really poor, I was estimated at 15meg but only get 5meg - the IP profile shows 20meg. Surely I should get faster than 5meg?
This is using a PC directly connected to the router via Gig ethernet.
1 REPLY
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Slow upload

Hi peterb99,
I've checked your connection and that is the speeds your modem is syncing at, I'd suggest running through the checks at http://faults.plus.net and if there is no difference we can look into it from there.