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Slow upload speeds

Posts: 1
Registered: ‎30-05-2014

Slow upload speeds

Hi there,
Is there any way to improve my upload speeds? Right now I'm getting quite an abysmal 0.3 - 0.4 Mbps upload, which is really affecting VoIP and Skype calls, and even FaceTime on the iPhone. I am able to see the other party and hear them clearly, which indicates that download is not a problem, but they will always not be able to see or hear me. Is there a way to improve the upload speeds or remove the upload cap? Thank you.
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Slow upload speeds

Unfortunately your upload speed is already uncapped but only syncing at 672kb/s, which explains why you're not seeing great throughput speeds.
Are you connected in to your master socket and is there any noise on the phone at all?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff