Slow upload speed - Capped?
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Slow upload speed - Capped?
07-04-2014 12:06 AM
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I have been experiencing very slow upload speeds since switching from another supplier. A speed test performed just now indicates 15.89mbps download and 0.35mbps upload.
The diagnostic test on BT Wholesale states...
"Upload speed achieved during the test was - 0.35Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps"
How do I get this improved?
Regards,
Kirk
Re: Slow upload speed - Capped?
07-04-2014 12:36 AM
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A member of the DCT should pick this up later in the morning and get it uncapped for you.
Re: Slow upload speed - Capped?
07-04-2014 11:56 AM
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We will be uncapping circuits in a number of different batches. I've placed an order for the upload speeds to be uncapped, this should complete tomorrow morning.
Re: Slow upload speed - Capped?
07-04-2014 8:39 PM
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I sit corrected.
Re: Slow upload speed - Capped?
07-04-2014 8:46 PM
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You never know unless you're able to see the accounts back end - thanks for posting over the weekend, appreciated
Re: Slow upload speed - Capped?
10-04-2014 12:17 AM
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Apologies for the confusion Jaggies, I have had this line for a number of months now but was unaware that the line had been capped until I saw a post somewhere else on this subject.
Chris,
The upload speed is not any better. Can you progress please?
Thanks
Kirk
Re: Slow upload speed - Capped?
10-04-2014 9:53 AM
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Please see the attached image. This shows the upload speeds which are connected to your router at just under 1Mb.
Are you running speed tests with your Ethernet Cable connected?
Re: Slow upload speed - Capped?
11-04-2014 11:12 PM
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I am cabled in. This is a desktop attached directly to the router.
Thanks,
Kirk
Re: Slow upload speed - Capped?
12-04-2014 8:27 AM
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I am currently getting 0.85mbps. What is the best I can hope for on this profile?
Cheers,
Kirk
Re: Slow upload speed - Capped?
14-04-2014 11:15 AM
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Re: Slow upload speed - Capped?
23-04-2014 8:58 PM
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Regards,
KIrk
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- Re: Slow upload speed - Capped?